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payne · #1 9th June 2007, 15:29

I setuped Salutatory Email for Clients and Traffic Exceedance emails,but when i add manually new client he don't get any Salutatory Email

Same for the traffic emails.(i know,that i must to wait till 4am,when traffic stats are updated).And it's not email program fault,cause other scripts and programs, that need to send email working and sending email. Also i tried different email adesses.

here is mail.log entry

Code:

Jun  9 15:47:00 serveris imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
Jun  9 15:48:02 serveris postfix/pickup[29115]: B7F942442C3: uid=1001 from=<admispconfig>
Jun  9 15:48:02 serveris postfix/cleanup[5088]: B7F942442C3: message-id=<20070609134802.B7F942442C3@serveris.xxx.net>
Jun  9 15:48:02 serveris postfix/qmgr[21301]: B7F942442C3: from=<admispconfig@serveris.xxx.net>, size=628, nrcpt=1 (queue active)
Jun  9 15:48:03 serveris postfix/smtp[5090]: B7F942442C3: to=<xxx@inbox.ru>, relay=mxs.mail.ru[194.67.23.20]:25, delay=0.4, delays=0.06/0.02/0.21/0.1, dsn=5.0.0, status=bounced (host mxs.mail.ru[194.67.23.20] said: 550 Unrouteable address (in reply to MAIL FROM command))
Jun  9 15:48:03 serveris postfix/cleanup[5088]: 2BB162442C5: message-id=<20070609134803.2BB162442C5@serveris.xxx.net>
Jun  9 15:48:03 serveris postfix/qmgr[21301]: 2BB162442C5: from=<>, size=2486, nrcpt=1 (queue active)
Jun  9 15:48:03 serveris postfix/bounce[5091]: B7F942442C3: sender non-delivery notification: 2BB162442C5
Jun  9 15:48:03 serveris postfix/qmgr[21301]: B7F942442C3: removed
Jun  9 15:48:03 serveris postfix/local[5092]: 2BB162442C5: to=<admispconfig@serveris.xxx.net>, relay=local, delay=0.07, delays=0.01/0.02/0/0.04, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)

I don't know is this really right entry from mail.log that will be usefull to solve this problem.

when sending to other email adress ,i get

Code:

Jun  9 16:12:31 serveris postfix/smtp[8033]: 54F482442C3: to=<xxx@mag.su>, relay=mag.su[80.93.56.106]:25, delay=5.6, delays=0.04/0.02/5.5/0.09, dsn=5.1.8,
 status=bounced (host mag.su[80.93.56.106] said: 553 5.1.8 <admispconfig@serveris.xxx.net>... Domain of sender address admispconfig@serveris.xxx.net does not exist (in reply to MAIL FROM command))

"<admispconfig@serveris.xxx.net>... Domain of sender address admispconfig@serveris.xxx.net does not exist"
How to solve it?

the_spy · #2 9th June 2007, 17:02

in your first part of log file, there is this:
"550 Unrouteable address"

it seems your server is not able to route to mxs.mail.ru

what is the result of the command:
traceroute mxs.mail.ru
?

payne · #3 9th June 2007, 17:28

seems fine..

Code:

serveris:~# traceroute mxs.mail.ru
traceroute to mxs.mail.ru (194.67.23.20), 30 hops max, 40 byte packets
 1  ip-xx-xx-xxx-xxx.webperoni.de (xx.xx.xx.xxx)  0.375 ms  0.326 ms  0.294 ms
 2  webperoni.MUC-8-eth000-104.de.lambdanet.net (217.71.104.245)  0.719 ms  0.686 ms  0.676 ms
 3  FRA-1-pos310.de.lambdanet.net (217.71.96.49)  7.150 ms  7.063 ms  7.141 ms
 4  FRA-2-pos500.de.lambdanet.net (217.71.96.94)  7.147 ms  7.111 ms  7.146 ms
 5  pos7-3.BR2.FFT1.ALTER.net (217.71.104.6)  7.279 ms  7.467 ms  7.158 ms
 6  so-0-2-0.TR2.FFT1.ALTER.NET (146.188.6.113)  7.913 ms  7.394 ms  7.294 ms
 7  so-6-0-0.TR2.STK2.ALTER.NET (146.188.7.33)  31.049 ms  31.250 ms  31.134 ms
 8  so-2-0-0.XR2.STK3.ALTER.NET (146.188.11.233)  31.810 ms  30.956 ms  30.988 ms
 9  POS2-0.GW7.STK3.ALTER.NET (146.188.5.38)  31.493 ms  30.885 ms  31.262 ms
10  use200156.se.customer.alter.net (62.247.251.154)  50.347 ms  50.373 ms  50.571 ms
11  cat03.Moscow.gldn.net (195.239.13.102)  50.375 ms  50.509 ms  50.392 ms
12  mxs.mail.ru (194.67.23.20)  51.607 ms  50.960 ms  51.095 ms

till · #4 10th June 2007, 14:10

Please add:

serveris.xxx.net

at the end of the file /etc/postfix/local-host-names and restart postfix.

payne · #5 11th June 2007, 00:01

Quote:

Originally Posted by till

Please add:

serveris.xxx.net

at the end of the file /etc/postfix/local-host-names and restart postfix.

Hmm... there is already this line.

Code:

###################################
#
# ISPConfig local-host-names Configuration File
#         Version 1.0
#
###################################
localhost
serveris.xxx.net
localhost.serveris.xxx.net
localhost.xxx.net
localhost.localdomain
www.domain.tld
domain.tld
#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####

Also i tried to add serveris.xxx.net at the end of the file(below this text "#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####") but nothing changed.I'm getting same error :

Code:

Jun 10 23:56:07 serveris postfix/smtp[6383]: 63EDC2442BE: to=<xxx@inbox.ru>, relay=mxs.mail.ru[194.67.23.20]:25, delay=0.41, delays=0.06/0.02/0.28/0.05, dsn=5.0.0, status=bounced (host mxs.mail.ru[194.67.23.20] said: 550 Unrouteable address (in reply to MAIL FROM command))
Jun 10 23:56:07 serveris postfix/cleanup[6381]: D36F22442CC: message-id=<20070610215607.D36F22442CC@serveris.sexiux.net>
Jun 10 23:56:07 serveris postfix/qmgr[4688]: D36F22442CC: from=<>, size=2537, nrcpt=1 (queue active)
Jun 10 23:56:07 serveris postfix/bounce[6384]: 63EDC2442BE: sender non-delivery notification: D36F22442CC
Jun 10 23:56:07 serveris postfix/qmgr[4688]: 63EDC2442BE: removed

I noticed that i can get email messages to that email adress,when mail is sended by monit monitoring.

till · #6 11th June 2007, 08:32

The address mxs.mail.ru can not be reached due to routing problems. Can you ping the address?

ping -c 3 mxs.mail.ru

payne · #7 11th June 2007, 19:16

Strange...

serveris:~# ping -c 3 mxs.mail.ru
PING mxs.mail.ru (194.67.23.20) 56(84) bytes of data.
64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=1 ttl=116 time=51.4 ms
64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=2 ttl=116 time=50.9 ms
64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=3 ttl=116 time=51.2 ms

--- mxs.mail.ru ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2004ms
rtt min/avg/max/mdev = 50.933/51.228/51.496/0.230 ms

mlz · #8 11th June 2007, 19:19

What happens when you

Code:

telnet mxs.mail.ru 25

You should get the smtp login, if not, make sure your mail server isn't blocked, or that something isn't blocking port 25...

payne · #9 11th June 2007, 21:50

Quote:

Originally Posted by mlz

What happens when you

Code:

telnet mxs.mail.ru 25

You should get the smtp login, if not, make sure your mail server isn't blocked, or that something isn't blocking port 25...

Here is what i get

Code:

serveris:~# telnet mxs.mail.ru 25
Trying 194.67.23.20...
Connected to mxs.mail.ru.
Escape character is '^]'.
220 Mail.Ru ESMTP

when trying to send to 2nd email adress,i'm getting

Code:

Jun 11 21:53:35 serveris postfix/smtp[6075]: 8BFF82442CC: to=<xxx@mag.su>, relay=mag.su[80.93.56.106]:25, delay=5.7, delays=0.1/0.04/5.4/0.09, dsn=5.1.8, status=bounced (host mag.su[80.93.56.106] said: 553 5.1.8 <admispconfig@serveris.xxx.net>... Domain of sender address admispconfig@serveris.xxx.net does not exist (in reply to MAIL FROM command))
Jun 11 21:53:35 serveris postfix/cleanup[6073]: 504332442CF: message-id=<20070611195335.504332442CF@serveris.xxx.net>
Jun 11 21:53:35 serveris postfix/bounce[6094]: 8BFF82442CC: sender non-delivery notification: 504332442CF
Jun 11 21:53:35 serveris postfix/qmgr[20851]: 8BFF82442CC: removed

But when i send to 3rd email adress,i can get that email and no errors in mail.log

Going to find help in google..