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  #1  
Old 14th June 2007, 15:21
lightnb lightnb is offline
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Question Email Troubleshooting

I have ISP config on a 'perfect' Ubuntu 7.04 server.

I can't seem to get the email to work though. When I create an account in outlook and test the settings, it finds the server, but won't accept the user name and password.

Ive tried the user names: user1_admin, user1_admin:bluefishgardens, user1_admin:bluefishgardens.com and still no luck.

When I try to send a message to my servers email 'admin@bluefishgardens.com' from my regular bellsouth account, it bounces with the following error:

Quote:
.net 007: This e-mail message was undeliverable due to the
following reason:

.net 018: Each of the following recipients were rejected by a
destination mail system.

Note: The reasons given by the destination mail system are included
to help you determine why each recipient was rejected.

Solution:
Attempt to resend, or contact the recipient by alternate means to let
them know about the issue.

Recipient: <admin@bluefishgardens.com>
Reason: sorry, relaying denied from your location [205.152.59.70] (#5.
7.1)


Reporting-MTA: dns; imf22aec.mail.bellsouth.net
Arrival-Date: Thu, 14 Jun 2007 09:12:22 -0400
Received-From-MTA: dns; ibm67aec.bellsouth.net (192.168.16.253)

Final-Recipient: RFC822; <admin@bluefishgardens.com>
Action: failed
Status: 5.1.3
Remote-MTA: dns; smtp.secureserver.net (64.202.166.12)
Diagnostic-Code: smtp; 553 sorry, relaying denied from your location
[205.152.59.70] (#5.7.1)
How do I troubleshoot email issues?

Last edited by lightnb; 14th June 2007 at 15:23.
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  #2  
Old 15th June 2007, 14:28
falko falko is offline
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Is admin@bluefishgardens.com listed in /etc/postfix/virtusertable? Is user1_admin the correct username? Normally it is web1_admin.

What's the output of
Code:
postconf -n
?
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Old 15th June 2007, 14:52
lightnb lightnb is offline
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Quote:
Originally Posted by falko
Is admin@bluefishgardens.com listed in /etc/postfix/virtusertable? Is user1_admin the correct user name? Normally it is web1_admin.
no, the user name is 'web1_joanne' which is the 'catch all' (supposedly). Sorry, that was a typo- I meant 'web1' not 'user1' in the previous post. I've also tried web1_joanne, web1_joanne:bluefishgardens.com


output of postconf -n:

Code:
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases
append_dot_mydomain = no
biff = no
broken_sasl_auth_clients = yes
config_directory = /etc/postfix
inet_interfaces = all
inet_protocols = all
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 0
mydestination = /etc/postfix/local-host-names
mynetworks = 127.0.0.0/8
myorigin = /etc/mailname
recipient_delimiter = +
relayhost =
smtp_tls_note_starttls_offer = yes
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache
smtp_use_tls = yes
smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
smtpd_sasl_security_options = noanonymous
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_auth_only = no
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtpd_tls_session_cache_timeout = 3600s
smtpd_use_tls = yes
tls_random_source = dev:/dev/urandom
I've also tried:

Quote:
$ telnet www.bluefishgardens.com 110
Trying 68.209.105.89...
Connected to bluefishgardens.com.
Escape character is '^]'.
+OK Hello there.
quit
+OK Better luck next time.
Connection closed by foreign host.

Last edited by lightnb; 15th June 2007 at 15:00.
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  #4  
Old 16th June 2007, 14:03
falko falko is offline
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The line virtual_maps = hash:/etc/postfix/virtusertable is missing in /etc/postfix/main.cf. Please run
Code:
postconf -e 'virtual_maps = hash:/etc/postfix/virtusertable'
/etc/init.d/postfix restart
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Old 16th June 2007, 21:21
lightnb lightnb is offline
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Thanks! Ran those commands and I can get Outlook to connect now.

I still can't send mail to joanne@bluefishgardens.com though... It's bouncing back with a "sorry, relaying denied from your location [205.152.59.68] (#5.7.1)" message.

I tried from a couple different mail accounts and they all do the same thing (with a different IP address in the brackets).
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Old 16th June 2007, 21:27
lightnb lightnb is offline
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Update: I turned off the server and sent it an email. Same message... I guess that means it isn't an issue on my server?
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Old 17th June 2007, 13:17
till till is offline
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Your IP address is listed as spam sender on several blacklists, that probably the reason why the other mailserver rejects your emails.
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Old 17th June 2007, 17:31
lightnb lightnb is offline
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You mean 68.209.105.89 is blacklisted as a recipient? How does that happen? And what can I do to get it off the blacklist(s)?
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Old 17th June 2007, 22:29
tristanlee85 tristanlee85 is offline
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Your IP is listed on the blacklist.

http://www.dnsstuff.com/tools/ip4r.ch?ip=205.152.59.68
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  #10  
Old 18th June 2007, 00:23
lightnb lightnb is offline
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205.152.59.68 isn't my ip address though... that's the ip address in the bounce error, but i don't know where it's getting that address from.

My servers external ip is 68.209.105.89 and it doesn't show up in red on that tool. What can I do?
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