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  #1  
Old 3rd May 2007, 07:04
theonewhocant theonewhocant is offline
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Default FTP stopped working, please help

Hello there,

i have some serious trouble here, my previous sysadmin died a few weeks ago and now i have to oversee a few servers which were running fine till a few days ago. The ftp server suddenly stopped and i dont know what is wrong. Im also not that very experienced with this stuff. In the ISP Config the FTP Cliend is vsftpd.

I tried to reboot the server, no result
i tried to restart/stop/start vsftpd no result

i searched via the internet and found nothing

im a bit scared that if im doing something very stupid (like reinstalling vsftpd), all the accounts created by ispconfig would never be able to login to their ftp space again. And there are a lot of configs.

I would really wish that one of you can help with this problem as i seen in a few posts ago i posted some results from some commands which should give you an overview of some basics:


netstat -tap | grep ftp
no output from this command


ps aux | grep ftp

root 15487 0.0 0.1 23440 1800 ? Ss 06:46 0:00 /usr/lib/openssh/sftp-server
root 15609 0.0 0.0 2764 620 pts/0 R+ 06:50 0:00 grep ftp

please help me, cause i really dont know what to do.

thank you for your time reading through this.

tomy
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  #2  
Old 3rd May 2007, 08:59
Ben Ben is offline
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Did you check the vsftpd-logs in /var/log, if there's sth. why the daemon does not start?
So there is absolutely no output if you run the start / stop script of vsftp?
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  #3  
Old 3rd May 2007, 09:11
till till is online now
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Also be aware that the vsftpd is started in a ISPConfig server by the ISPConfig tcpserver. Please try to restart the ispconfig_server script too.
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  #4  
Old 3rd May 2007, 10:06
theonewhocant theonewhocant is offline
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@ Ben
the last written in the log was :
Code:
Sun Apr 22 02:08:43 2007 1 89.245.117.159 2173 /web/hk/img/buttons/top_startseite.jpg b _ i r web34_ma ftp 0 * c
Sun Apr 22 02:08:43 2007 1 89.245.117.159 304 /web/hk/img/content_bg.jpg b _ i r web34_ma ftp 0 * c
Sun Apr 22 02:08:43 2007 1 89.245.117.159 1138 /web/hk/img/header_bg.jpg b _ i r web34_ma ftp 0 * c
Sun Apr 22 02:08:44 2007 1 89.245.117.159 54993 /web/hk/img/header.jpg b _ i r web34_ma ftp 0 * c
Sun Apr 22 02:08:44 2007 1 89.245.117.159 1285 /web/hk/index.html a _ i r web34_ma ftp 0 * c
Sun Apr 22 02:10:21 2007 1 89.245.117.159 1280 /web/hk/index.html a _ i r web34_ma ftp 0 * c
this looks normal to me
and yes, there is absolutly no outpot if i stop/start/restart

@till
how do i restart the ispconfig_server script?
is this dangerous? i mean is there a possibility that something gets deletet?

sorry for the question, but im really new to this
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  #5  
Old 4th May 2007, 13:22
falko falko is offline
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Quote:
Originally Posted by theonewhocant
how do i restart the ispconfig_server script?
Code:
/etc/init.d/ispconfig_tcpserver restart
Quote:
Originally Posted by theonewhocant
is this dangerous? i mean is there a possibility that something gets deletet?
No.
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  #6  
Old 5th May 2007, 02:36
theonewhocant theonewhocant is offline
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Unhappy problem still exists

i restarted ispconfig but still the same problem


ps aux | grep ftp
Code:
1516  0.0  0.0   2764   620 pts/1    R+   02:29   0:00 grep ftp

netstat -tap | grep ftp
no output from this command


and nothing in the log

What can i do now? reinstall vsftpd? and if, how? Will the accounts from ispconfig still work if i reinstall it?
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  #7  
Old 5th May 2007, 13:19
till till is online now
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Please check your syslog or messages log for errors. There must be some startup errors in the logs.
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  #8  
Old 6th May 2007, 05:07
theonewhocant theonewhocant is offline
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Default nothing -_-

nothing in the syslog and messages log hinting at the ftp server or something related

if the mods would like to take a look for themselves i will glady hand them over the login details, im totaly done, the people hosted on the server are going nuts.

please help
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  #9  
Old 6th May 2007, 10:10
Ben Ben is offline
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hmm what about /home/admispconfig/ispconfig/ispconfig.log
just to see what the script's doing?
may you post the vsftpd.conf here?
Eventually you should thinkg about saving the vsftpd*-configs, remove/erase/purge vsftpd and install it again...
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  #10  
Old 6th May 2007, 11:34
till till is online now
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Please have a look at the logfile that Ben suggested. Are the users that are unable to login listed in /etc/passwd?

If you want Falko or me to have a look at your server, please contact us at info [at] projektfarm [dot] com
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