postfix - no mail for 1 account

[daveb]

i recently had a email account stop receiving mail although has no problem sending mail. when veiwing the mail.err and .warn log files i come accross this in both log files for the account.

Apr  1 23:52:13 mail procmail[13614]: Suspicious rcfile "/var/www/web2/.procmailrc"

this file .procmailrc is no differant in web1,web2,web3,web4,ect.. except for user names and dir of course. here is what i have for the account in question

root@mail:/var/www/web2/user/web2_administrator# ls -la
total 120
drwxr-xr-x 4 web2_administrator web2  4096 2007-03-26 23:55 .
drwxr-xr-x 6 web2_administrator web2  4096 2007-03-20 18:59 ..
-rw-r--r-- 1 root               root   103 2007-03-26 23:55 .antivirus.rc
-rw-r--r-- 1 root               root   810 2007-03-26 23:55 .autoresponder.rc
-rw-r--r-- 1 root               root 67866 2007-03-26 23:55 .html-trap.rc
-rw-r--r-- 1 root               root  3889 2007-03-26 23:55 .local-rules.rc
drwx------ 5 web2_administrator web2  4096 2007-03-24 19:43 Maildir
-rw-r--r-- 1 root               root   204 2007-03-26 23:55 .mailsize.rc
-rw-r--r-- 1 root               root   656 2007-03-26 23:55 .quota.rc
-rw-r--r-- 1 root               root  1154 2007-03-26 23:55 .spamassassin.rc
-rw-r--r-- 1 root               root  2039 2007-03-26 23:55 .user_prefs
-rw-r--r-- 1 root               root    32 2007-03-26 23:55 .vacation.msg
drwxrwxr-x 2 web2_administrator web2  4096 2007-03-20 18:57 web

looking for any help to solve this issue. thanks

Ubuntu 6.10 and ISPconfig 2.2.11

[falko]

What's the output of

ls -la /var/www/web2/.procmailrc

and

ls -la /var

?

[daveb]

Thanks for the time and effort falko.

root@mail:/# ls -la /var/www/web2/.procmailrc
-rw-r--r-- 1 root root 487 2007-04-02 22:56 /var/www/web2/.procmailrc

root@mail:/# ls -la /var
total 48
drwxr-xr-x 14 root root  4096 2007-03-20 12:38 .
drwxr-xr-x 21 root root  4096 2007-03-21 02:05 ..
drwxr-xr-x  2 root root  4096 2007-03-30 06:26 backups
drwxr-xr-x 10 root root  4096 2007-03-29 11:45 cache
drwxr-xr-x 29 root root  4096 2007-03-29 11:45 lib
drwxrwsr-x  2 root staff 4096 2006-10-19 17:49 local
drwxrwxrwt  4 root root    80 2007-04-01 14:06 lock
drwxr-xr-x  9 root root  4096 2007-04-03 06:25 log
drwxrwsr-x  2 root mail  4096 2007-04-02 23:08 mail
drwxr-xr-x  2 root root  4096 2007-03-20 09:18 opt
drwxr-xr-x 12 root root   440 2007-04-03 06:25 run
drwxr-xr-x  4 root root  4096 2007-03-20 12:13 spool
drwxrwxrwt  2 root root  4096 2007-03-30 10:17 tmp
drwxr-xr-x 11 root root  4096 2007-03-27 02:01 www

[falko]

Looks ok so far. Can you also post the output of

ls -la /var/www/web2

?

[daveb]

root@mail:/home/administrator# ls -la /var/www/web2
total 48
drwxrwxrwx  9 web2_webmaster web2 4096 2007-04-04 12:29 .
drwxr-xr-x 11 root           root 4096 2007-03-27 02:01 ..
drwxr-xr-x  2 web2_webmaster web2 4096 2007-03-20 18:54 cgi-bin
-rw-------  1 web2_webmaster web2   24 2007-04-04 12:29 .forward
-rw-rw-r--  1 root           web2  115 2007-04-04 04:00 .htpasswd
drwxr-xr-x  3 web2_webmaster web2 4096 2007-04-02 00:30 log
lrwxrwxrwx  1 root           root   41 2007-04-04 12:29 Maildir -> /var/www/web2/user/web2_webmaster/Maildir
drwxrwxrwx  2 web2_webmaster web2 4096 2007-03-20 18:54 phptmp
-rw-r--r--  1 root           root  473 2007-04-04 12:29 .procmailrc
drwx------  2          10004 web2 4096 2007-03-24 19:43 .spamassassin
drwxr-xr-x  2 web2_webmaster web2 4096 2007-03-20 18:54 ssl
drwxr-xr-x  6 web2_webmaster web2 4096 2007-04-04 12:24 user
lrwxrwxrwx  1 root           root   49 2007-04-04 12:29 .vacation.cache -> /var/www/web2/user/web2_webmaster/.vacation.cache
drwxrwxr-x 16 web2_webmaster web2 4096 2007-03-31 18:33 web

this morning i switched the admin account for this web to another account web2_webmaster instead of web2_administrator to see if anything changed and it did now the web2_administrator account receives email once again but the web2_webmaster account is now rejecting it in the same fashion.

ahh i now see after posting. tell me if iam wrong as iam still very green with linux

drwx------  2          10004 web2 4096 2007-03-24 19:43 .spamassassin

should actualy be

drwx------  2 web2_webmaster web2 4096 2007-03-24 19:43 .spamassassin

the owner is wrong. so in order to fix this i would do this correct?

chown web2_webmaster:web2 /var/www/web2/.spamassassin

[falko]

Originally Posted by daveb

root@mail:/home/administrator# ls -la /var/www/web2
total 48
drwxrwxrwx  9 web2_webmaster web2 4096 2007-04-04 12:29 .

The permissions of /var/www/web2 are too loose. Please run

chmod 755 /var/www/web2

It should work then.

[daveb]

thanks falko,
with your help i have got the account working once again. not sure how or why the permisions and user:group were changed. will have to keep a eye on that.