emails not working

[andyreynolds]

Hi
I have now got the server hosting the domain vsk-gbr.com with joomla on it but I don't know how to get the mail servers to work. if you go to dnsstuff.com it says that it can connect to the mail servers through ns1.srhosting.net, but reading the mini how to tutorial I would of though that mail.vsk-gbr.com was the mail server but it turns out to be ns2.srhosting.net and when I send an e-mail it doesn't turn up at the inbox of which I sent it to. I have checked with my ISP and they don't block any ports, so i can't see what is wrong, can someone point me in the right direction,

Cheers
Andy

[falko]

ns1.srhosting.net is the server that handles emails for vsk-gbr.com:

mh1:~# dig mx vsk-gbr.com

; <<>> DiG 9.2.1 <<>> mx vsk-gbr.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35775
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;vsk-gbr.com.                   IN      MX

;; ANSWER SECTION:
vsk-gbr.com.            86400   IN      MX      10 ns1.srhosting.net.

;; Query time: 160 msec
;; SERVER: 213.191.92.84#53(213.191.92.84)
;; WHEN: Wed Mar 14 21:55:38 2007
;; MSG SIZE  rcvd: 62

[andyreynolds]

Hi Falko

So am I right in asuming that ns1.srhosting.net is the mail server for all of my domains. When I am in the dns entries section for vsk-gbr I have a mx record ns1.srhosting.net and an A record for ns1 that points to 91.84.34.130. But when I go into round cube and send an e-mail it comes back with an error message. When I send an e-mail to dan@vsk-gbr.com nothing appears in the inbox, why is this?

Cheers
Andy

[falko]

Originally Posted by andyreynolds

But when I go into round cube and send an e-mail it comes back with an error message.

What's the exact error message? What's in your mail log?

[andyreynolds]

Mail FAIL Connect to mail servers ERROR: I could not complete a connection to any of your mailservers!

ns1.srhosting.net: Timed out [Last data sent: RCPT TO: ]

If this is a timeout problem, note that the DNS report only waits about 40 seconds for responses, so your mail *may* work fine in this case but you will need to use testing tools specifically designed for such situations to be certain.

[till]

You should consider to reinstall your server exactly as described in the perfect setup manual for your linux distribution, this will be most likely much faster then finding this problem in your current sendmail installation.

[andyreynolds]

I have installed postfix so that when you do the dns-stuff.com test it shows up that it can connect every time to the mail server. The messages get sent a lot quicker, but if I send an internal e-mail from one hosted domain to the other it doesn't appear in that inbox, why is this?

[till]

Originally Posted by andyreynolds

I have installed postfix so that when you do the dns-stuff.com test it shows up that it can connect every time to the mail server. The messages get sent a lot quicker, but if I send an internal e-mail from one hosted domain to the other it doesn't appear in that inbox, why is this?

Which pop3 / imap daemon do you have installed? Please post an excerpt of your mail logfile.

[andyreynolds]

I have dovecot, is this ok?

[falko]

Dovecot is ok, but make sure that Maildir is enabled in ISPConfig (Mangement -> Server -> Settings -> Email).
Also make sure that SELinux is disabled.