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Old 29th June 2006, 02:41
tarndt tarndt is offline
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Default ProFTPd Can not log in with Web-FTP or third party clients.

After creating a Site, and setting the FTP option, I add a user to the site and select Administrator but when trying to use Web-FTP I get the error: "Could not connect as user..."

However /var/log/messages:

Jun 28 20:00:01 hybrid-tech proftpd[8971]: hybrid-tech.com (::ffff:127.0.0.1[::ffff:127.0.0.1]) - FTP session opened.

What is going on???
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Old 29th June 2006, 14:56
falko falko is offline
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Quote:
Originally Posted by tarndt
After creating a Site, and setting the FTP option, I add a user to the site and select Administrator but when trying to use Web-FTP I get the error: "Could not connect as user..."
Make sure you use the correct username (something like web1_someuser) and password.

Quote:
Originally Posted by tarndt
Jun 28 20:00:01 hybrid-tech proftpd[8971]: hybrid-tech.com (::ffff:127.0.0.1[::ffff:127.0.0.1]) - FTP session opened.

What is going on???
That's ISPConfig's monitoring script that checks every 30 minutes if the FTP server is still online. You can change that behaviour under Management -> Server -> Services -> Monitoring.
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Old 29th June 2006, 23:04
tarndt tarndt is offline
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I am using the user web8_www and the password I have reset several times, I'm sure is correct. The only user who can currently log into sftp is www which is a user account I created to manage our corporate web site and was never managed in ISPConfig.

Anything else I can check? I've read through every ftp post in the forum and have not yet found a solution.

Your advise is greatly appreciated.
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Old 30th June 2006, 00:49
falko falko is offline
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Do you see web8_www in /etc/passwd?
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Old 30th June 2006, 01:07
tarndt tarndt is offline
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web8_www:x:10006:10008:WWW Admin:/home/www/web8:/bin/false
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Old 30th June 2006, 13:45
till till is offline
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Are you talking about FTP or SFTP?
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Old 30th June 2006, 13:51
tarndt tarndt is offline
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Well I noticed that my www user (which was the original user I created not managed by ISPConifg) can only log in as sftp. Could this be my problem? Does ISPConfig only support ftp?
And the more important question...What needs to be changed in my config to allow ftp so that I can test this theory?
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Old 30th June 2006, 13:57
till till is offline
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Quote:
Originally Posted by tarndt
Well I noticed that my www user (which was the original user I created not managed by ISPConifg) can only log in as sftp. Could this be my problem? Does ISPConfig only support ftp?
ISPConfig supports FTP by default. As SFTP is handled by your SSH daemon and not your FTP daemon, I guess you will have to enable shell access for the website and for the users in ISPConfig that shall use SFTP.

Quote:
And the more important question...What needs to be changed in my config to allow ftp so that I can test this theory?
To use FTP, just install proftpd on your server and check the FTP checkbox in the website. Then use an FTP client like WS-FTP or smartftp to connect to your site.
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Old 30th June 2006, 14:35
tarndt tarndt is offline
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OK, but how can enable plain old FTP from ProFTPd so that I can use Web-FTP? I'm thinking now that this is the likely problem.

Thanks again.
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Old 30th June 2006, 21:27
till till is offline
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Quote:
Originally Posted by tarndt
OK, but how can enable plain old FTP from ProFTPd so that I can use Web-FTP? I'm thinking now that this is the likely problem.
Enable the FTP checkbox in the website settings in ISPConfig.
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