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  #1  
Old 7th February 2007, 15:29
reinier reinier is offline
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Default Reseller's Client Salutory emails are not sent

I read this thread about a similar issue, halfway it is stated:

Quote:
You must have configured the welcome emails for the reseller/admin, and the reseller/admin must have a valid email address. Then you must fill out the client's email filed with a valid email address, and you must give the client a username and password.

I did this. Funny enough, if i change the username/password for the Reseller, the admin sends a Salutory email, but if that same reseller changes the username/password for a customer, then nothing happens.
My email logs are clean, my ispconfig logs as well.

Where do i start? (or continue :-) )
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  #2  
Old 8th February 2007, 20:34
falko falko is offline
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Default

Did you fill in an email address for the client?

Any errors in your mail log?
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Old 8th February 2007, 21:14
reinier reinier is offline
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Default i did

i filled in several different email addresses

there is nothing in the maillogs, not even a failed attempt.
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Old 9th February 2007, 15:40
falko falko is offline
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Default

And did you fill in a welcome message on the reseller's Options tab?
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  #5  
Old 10th February 2007, 09:42
reinier reinier is offline
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Default yup

Yes, i did.
at least, i am running version 2.2.8, and in that version, there are 2 places where you can fill in that email, as an admin on the 'other' tab of the reseller, and as a reseller under the Tools menu, in the Options folder, under Welcome Message. Both are filled in (its the same data).
The Standard Index page works fine, its created when I add a site.
Sorry, i did not mention my version number earlier, hope i did not re-discover a known bug.
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Old 11th February 2007, 14:07
falko falko is offline
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Default

There is no known bug with the welcome messages.

What's the output of
Code:
netstat -tap
?
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  #7  
Old 20th February 2007, 13:57
reinier reinier is offline
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Default netstat results

sorry, i missed the email-notifier completely.

here are the netstat results. What are we looking for?

Code:
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State                                                                  PID/Program name
tcp        0      0 *:mysql                 *:*                     LISTEN     4                                                           943/mysqld
tcp        0      0 *:81                    *:*                     LISTEN     6219/ispconfig_http
tcp        0      0 hosting1.mountba:domain *:*                     LISTEN     22000/named
tcp        0      0 localhost:domain        *:*                     LISTEN     22000/named
tcp        0      0 *:smtp                  *:*                     LISTEN     18324/master
tcp        0      0 localhost:953           *:*                     LISTEN     22000/named
tcp6       0      0 *:imaps                 *:*                     LISTEN     5048/couriertcpd
tcp6       0      0 *:pop3s                 *:*                     LISTEN     5081/couriertcpd
tcp6       0      0 *:pop3                  *:*                     LISTEN     5060/couriertcpd
tcp6       0      0 *:imap2                 *:*                     LISTEN     5029/couriertcpd
tcp6       0      0 *:www                   *:*                     LISTEN     17801/apache2
tcp6       0      0 *:ftp                   *:*                     LISTEN     18109/proftpd: (acc
tcp6       0      0 *:ssh                   *:*                     LISTEN     5218/sshd
tcp6       0      0 *:smtp                  *:*                     LISTEN     18324/master
tcp6       0      0 ip6-localhost:953       *:*                     LISTEN     22000/named
tcp6       0      0 *:https                 *:*                     LISTEN     17801/apache2
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Old 21st February 2007, 23:03
falko falko is offline
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Default

Looks ok. I wanted to see if Postfix is running, and boviously it is.
I don't know what causes the problem. All I know is that it's working for me.
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