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  #1  
Old 2nd February 2007, 18:21
ashkev ashkev is offline
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Default Unable to authenticate to SMTP server

Hello,

I have installed the ISPconfig Virtual Appliance and have it running. I am using it primarily for e-mail. After much fooling around with my DNS records I have managed to receive e-mails using Thunderbird. I can connect to the POP3 server. I can send and receive e-mail using the web interface. I can send e-mails to others at my domain. However, I can't send e-mails to anyone else. When I try I get this error.

The specified server was found, but there was no response from the server.

It seems like this is maybe an authentication problem?

Thanks.
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  #2  
Old 2nd February 2007, 19:04
till till is online now
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Have you enabled SMTP-Authentication in your email client?
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Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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Old 2nd February 2007, 19:32
ashkev ashkev is offline
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Yes, and I have tried every imaginable combination for the user name ie e-mail address ... user name..... web2_username.
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Old 3rd February 2007, 09:22
till till is online now
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Which errors do you get in your mail log file?
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  #5  
Old 3rd February 2007, 15:04
ashkev ashkev is offline
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Where would I find the mail log?
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  #6  
Old 3rd February 2007, 15:43
DaRKNeSS666NL DaRKNeSS666NL is offline
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Quote:
Originally Posted by ashkev
Where would I find the mail log?
in/var/log/mail.log


Hee my fist time I am able to help some one. Normaly I am asking the questions
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  #7  
Old 3rd February 2007, 18:39
ashkev ashkev is offline
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I am not too sure what this means....I don't see anything that says error, but here is a portion of the log:

Feb 2 06:28:41 server1 postfix/pickup[31145]: 6390D218078: uid=0 from=<root>
Feb 2 06:28:41 server1 postfix/cleanup[7940]: 6390D218078: message-id=<20070202
052841.6390D218078@server1.example.com>
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: from=<root@server1.exa
mple.com>, size=776, nrcpt=1 (queue active)
Feb 2 06:28:41 server1 postfix/local[7982]: 6390D218078: to=<root@server1.examp
le.com>, orig_to=<root>, relay=local, delay=0, status=sent (delivered to maildir
)
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: removed
Feb 2 06:28:51 server1 postfix/smtpd[31586]: connect from unknown[210.233.193.5
4]
Feb 2 06:28:52 server1 postfix/smtpd[31586]: 0DD9C218056: client=unknown[210.23
3.193.54]
Feb 2 06:28:53 server1 postfix/cleanup[7937]: 0DD9C218056: message-id=<3ecd01c7
464c$65363a60$a10f0235@gejohndoupr>
Feb 2 06:28:57 server1 postfix/smtpd[32440]: connect from unknown[87.246.10.119
]
Feb 2 06:28:58 server1 postfix/smtpd[32440]: 12BB5218078: client=unknown[87.246
.10.119]
Feb 2 06:28:58 server1 postfix/cleanup[7940]: 12BB5218078: message-id=<01c74699
$4ccafae0$770af657@hell>
Feb 2 06:28:58 server1 postfix/qmgr[18054]: 12BB5218078: from=<mihoewadswort@ma
rtinray.com>, size=947, nrcpt=1 (queue active)

Feb 2 06:53:58 server1 postfix/cleanup[16517]: 3B909218078: message-id=<2007020
2055358.3B909218078@server1.example.com>
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3B909218078: from=<web2_cass@server
1.example.com>, size=378, nrcpt=1 (queue active)
Feb 2 06:53:58 server1 postfix/local[16388]: A3660218056: to=<web2_cass@server1
.example.com>, orig_to=<cass@cass.lib.mi.us>, relay=local, delay=4, status=sent
(delivered to command: /usr/bin/procmail -f-)
Feb 2 06:53:58 server1 postfix/local[16531]: A3660218056: to=<web2_cass@server1
.example.com>, orig_to=<cassd@cass.lib.mi.us>, relay=local, delay=4, status=sent
(delivered to command: /usr/bin/procmail -f-)
Feb 2 06:53:58 server1 postfix/local[17080]: 3B909218078: to=<admispconfig@loca
lhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procma
il -f-)
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3B909218078: removed
Feb 2 06:53:58 server1 postfix/local[17079]: 3305B218085: to=<admispconfig@loca
lhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procma
il -f-)
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3305B218085: removed
Feb 2 06:53:58 server1 postfix/pickup[31145]: A9A6C218085: uid=10006 from=<web2
_cass>
Feb 2 06:53:58 server1 postfix/cleanup[16380]: A9A6C218085: message-id=<2007020
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  #8  
Old 3rd February 2007, 19:03
ashkev ashkev is offline
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Default

Here is what I get right after trying to connect with outlook:

Feb 2 06:28:41 server1 postfix/pickup[31145]: 6390D218078: uid=0 from=<root>
Feb 2 06:28:41 server1 postfix/cleanup[7940]: 6390D218078: message-id=<20070202
052841.6390D218078@server1.example.com>
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: from=<root@server1.exa
mple.com>, size=776, nrcpt=1 (queue active)
Feb 2 06:28:41 server1 postfix/local[7982]: 6390D218078: to=<root@server1.examp
le.com>, orig_to=<root>, relay=local, delay=0, status=sent (delivered to maildir
)
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: removed
Feb 2 06:28:51 server1 postfix/smtpd[31586]: connect from unknown[210.233.193.5
4]
Feb 2 06:28:52 server1 postfix/smtpd[31586]: 0DD9C218056: client=unknown[210.23
3.193.54]
Feb 2 06:28:53 server1 postfix/cleanup[7937]: 0DD9C218056: message-id=<3ecd01c7
464c$65363a60$a10f0235@gejohndoupr>
Feb 2 06:28:57 server1 postfix/smtpd[32440]: connect from unknown[87.246.10.119
]
Feb 2 06:28:58 server1 postfix/smtpd[32440]: 12BB5218078: client=unknown[87.246
.10.119]
Feb 2 06:28:58 server1 postfix/cleanup[7940]: 12BB5218078: message-id=<01c74699
+=+=+=+=+=+=+=+
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  #9  
Old 4th February 2007, 11:30
till till is online now
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The log output looks fine so far. Please ask your provider if they block port 25.
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  #10  
Old 4th February 2007, 15:19
ashkev ashkev is offline
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Default

I am hosting this on our library's server. This is for the public library where I work. We have a Wathcgaurd 500 firewall and I have enabled the SMTP rule which is port 25. This rule is however a port proxy (do you think that could be the problem?)

Here is the output of mail.err:

an 28 21:22:01 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Jan 28 21:23:16 server1 last message repeated 2 times
Jan 28 21:23:44 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Jan 28 21:30:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:34:22 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:34:39 server1 last message repeated 2 times
Jan 29 08:54:15 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:54:27 server1 last message repeated 2 times
Jan 29 09:08:23 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 09:16:13 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 09:16:25 server1 last message repeated 2 times
Jan 29 09:25:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:03:44 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:04:45 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:05:29 server1 last message repeated 2 times
Jan 29 10:46:50 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:47:33 server1 last message repeated 2 times
Jan 29 10:54:47 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 11:47:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 11:47:40 server1 last message repeated 2 times
Jan 29 23:41:06 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 31 20:10:14 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:70.224.34.56]
Jan 31 20:10:21 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:70.224.34.56]
Jan 31 20:31:03 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 31 20:33:49 server1 courierpop3login: DISCONNECTED,
user=web2_twiggins, ip=[::ffff:127.0.0.1], top=742, retr=0, time=0
Feb 1 08:19:46 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 08:20:30 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 10:58:04 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 10:58:25 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:28:36 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:70.89.209.110]
Feb 1 11:28:59 server1 last message repeated 2 times
Feb 1 11:29:45 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:70.89.209.110]
Feb 1 11:38:55 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:40:18 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:40:36 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 12:22:54 server1 courierpop3login: DISCONNECTED,
user=web2_twiggins, ip=[::ffff:127.0.0.1], top=2227, retr=0, time=1
Feb 1 12:29:38 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Feb 1 14:29:01 server1 courierpop3login: DISCONNECTED,
user=web2_jray, ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 1 14:58:40 server1 courierpop3login: DISCONNECTED, user=web2_kms,
ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 1 14:59:55 server1 courierpop3login: DISCONNECTED, user=web2_kms,
ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 2 13:08:13 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 2 13:36:17 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Feb 3 13:27:53 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:64.207.17.52]
Feb 3 13:28:22 server1 last message repeated 14 times

Thanks so much.
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