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  #81  
Old 1st March 2013, 23:00
arek_bednarczyk arek_bednarczyk is offline
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Quote:
Originally Posted by till View Post
In the meantime we checked this, sending works fine, so there is no bug in that function. Maybe you dont have the recipient email address not set which is the comapny email address.
I know where is problem: Mail is not sending if client don't have any product. And if they want buy any product, or change their data then mails are not send.
No one for admin, and no one for customer...
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  #82  
Old 2nd March 2013, 11:10
falko falko is offline
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Working fine for me. You need to set the company email address under Company in the billing module.
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  #83  
Old 4th March 2013, 11:04
till till is offline
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Just a note, in case that you have created this customer before you installed the billing module, then check that the customer is assigned to the correct company by clicking on billing > client list > settings button of this client in the list and in the settings, check that everything is correct and click on save.
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  #84  
Old 4th April 2013, 12:43
SupuS SupuS is offline
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Quote:
Originally Posted by till View Post
We will publish it next week.
Hi till,

where can I download manual for new version of billing module? On http://www.ispconfig.org/ispconfig-3...illing-module/ is manual for old version only.

Thank you.
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  #85  
Old 4th April 2013, 23:01
till till is offline
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We are working on the new manual and will make it available on that page. I'am sorry that it is a bit delayed due to the fast 3.0.5.1+2 bugfix releases of ispconfig.

If you have a specific question on one of the new functions, then I will try to answer it here or write me an email with your questions.
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  #86  
Old 10th May 2013, 11:11
SupuS SupuS is offline
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Quote:
Originally Posted by till View Post
We are working on the new manual and will make it available on that page. I'am sorry that it is a bit delayed due to the fast 3.0.5.1+2 bugfix releases of ispconfig.

If you have a specific question on one of the new functions, then I will try to answer it here or write me an email with your questions.
Hi till,

well manual is not available yet so here is what I would like to set. I am writing it here because it may help other users

What I need:

1) create recurring proforma invoice which will be automatically generated 14 days before "Next payment" day and emailed to customer contact email
2) reminder to this proforma invoice should automatically send warning 5 and 1 days before "Next payment" day
3) reminder should automatically send information about cancelation of webhosting on "Next payment" day with message about cancelation webhosting after 5 days from "Next payment" day

What I did:

1) In Global Settings => Cron settings for recurring invoices:
- Send invoices by email - checked
- Create proforma invoices - checked
- Active - checked

2) I created recurring item with next payment and start date in future (date + 15) and set reminder to 12,11,5

3) no proforma invoice was generated and no reminder mail was sent

Thank you for your help
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  #87  
Old 11th May 2013, 18:07
till till is offline
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This shoul generally work, at least the proforma invoice part. but i must say that i havent used the system to create invoices in advance of the billing date. Seems as if the cronjob is not running on your server. Please contact our support by email so we can investigate the problem.
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  #88  
Old 14th May 2013, 11:57
anvarit anvarit is offline
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Default Front end - CRM

Is there an ETA for the front end / CRM? I'm very interested in the billing module but also need a front end for it so that customers can buy hosting in the front end and the billing module takes care of the rest.
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  #89  
Old 14th May 2013, 16:01
till till is offline
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Currently we have only a API to integrate the billing module into existing sites and plugins that add a shop like functionality for existing customers to order additional domains from within ispconfig.

We are working on a external shop front end but I cant give you a ETA yet when its finished.
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  #90  
Old 5th June 2013, 23:10
SupuS SupuS is offline
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Default Multiple recipients

Hello,

is there a way to define more mail recipients for one client? Our customers wants get email with invoice to two or three mail addresses quite often. I tried put more email addresses to client email field with few separators but without success

Thanks
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