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Old 2nd May 2013, 11:53
bonus999 bonus999 is offline
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Default FTP - 530 Login Authentication Failed

Hello,


Can you help with this please.

I have followed the instructions for the perfect server install of ISPconfig on to ubuntu.

I cannot login with the FTP.

It recognises the user but shows 530 Login Authentication Failed.

I did some searching and found another thread which asks to make sure that the user can log in to the mysql db with the FTP creds, which it can.

Any ideas on how to resolve this?

I checked the FTP logs but no giveaways there, not that I can see anyway.

Thanks for reading and I look forward to any replies

Cheers
Bruce
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Old 2nd May 2013, 11:57
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Are you sure that you used the correct (full) ftp username? A ftp username consists of a prefix and the part that you entered as user, so when you login with a ftp client the full username incl. prefix has to be used.

You can see the full username e.g. in the list of ftp users in ispconfig in the username column.
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Last edited by till; 2nd May 2013 at 12:10. Reason: typos :)
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Old 2nd May 2013, 12:00
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Cheers Till - that was exactly it!
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Old 2nd May 2013, 13:37
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Default Folder access

Hi Till,

Thanks for your first pointer which got me logged in. I can now see the directory listing under the clients/client1/web1

However, i have permission denied if I want to access the flders?

I checked the user path in FTP options and it is /var/www/client/client1/web1 which should be ok.

thanks again

Bruce
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Old 2nd May 2013, 15:36
falko falko is offline
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You can access only the web/ and the private/ folder - all other folders have the immutable bit set for security reasons.
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Old 2nd May 2013, 16:30
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Thanks Falko, however, as you can see from the highlighted text below, it does not allow this?


Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 15:24. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER admin_carritechBruce1
Response: 331 User xxxxxxxxxxxxxxxOK. Password required
Command: PASS ************
Response: 230-Your bandwidth usage is restricted
Response: 230-You must respect a 1000:1000 (UL/DL) ratio
Response: 230 OK. Current restricted directory is /
Command: OPTS UTF8 ON
Response: 200 OK, UTF-8 enabled
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (78,24,251,33,175,26)
Command: MLSD
Response: 150 Accepted data connection
Response: 226-Options: -a -l
Response: 226 11 matches total
Status: Directory listing successful
Status: Retrieving directory listing...
Command: CWD web
Response: 550 Can't change directory to web: Permission denied
Error: Failed to retrieve directory listing

Status: Retrieving directory listing...
Command: CWD /
Response: 250 OK. Current directory is /
Command: CWD private
Response: 550 Can't change directory to private: Permission denied
Error: Failed to retrieve directory listing
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Old 3rd May 2013, 16:49
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Default Started again!

As this was a new server, I figured I probably mashed up the install somewhere along the line and had the snapshot installed from just before I started step 12 on the "perfect server" guide.

With a bit more experience 2nd time around it seems OK

The FTP worked straight away and I suspect everything else will.

Thank you for the help!
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