Jailed users cannot access /log
I am using ISPCONFIG 18.104.22.168.
I have many jailed users who have never been able to access their respective /log.
If I view the client directories /var/www/client1/web1/log as a regular user (not jailed) then the sym link /log -> /var/log/ispconfig/httpd/website/ works. If I log in as the jailed user it shows the sym link as dead, no file found.
The permissions for /var/log/ispconfig/httpd/website are web1:client1 755 for the directory.
Do I have to restart any services for a fix to take effect?
I'm at a loss, any help please and thanks.