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  #1  
Old 16th April 2012, 14:51
cyprus cyprus is offline
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Default Mail and FTP doesn´t work

Hello,
I try to get ISPConfig 3 to run. But I stumble over E-Mail and FTP

My config is: Debian Squeeze, Nginx, MySQL 5.5, Pureftp Bind Postfix & Dovecot
I used the Perfect Server tut and everything seems to be fine. The setup of IspConfig3 worked like a charm everything is up and seems to run, but I can´t connect via FTP. Filezilla gives me this message:
Quote:
Status: Verbinde mit 176.x.xx.xxx:21...
Status: Verbindung hergestellt, warte auf Willkommensnachricht...
Antwort: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Antwort: 220-You are user number 1 of 50 allowed.
Antwort: 220-Local time is now 14:34. Server port: 21.
Antwort: 220-This is a private system - No anonymous login
Antwort: 220-IPv6 connections are also welcome on this server.
Antwort: 220 You will be disconnected after 15 minutes of inactivity.
Befehl: USER 1234org_1234ftp
Antwort: 331 User 1234org_1234ftp OK. Password required
Befehl: PASS *********
Antwort: 530 Login authentication failed
Fehler: Kritischer Fehler
Fehler: Herstellen der Verbindung zum Server fehlgeschlagen
I turned VERBOSE on and got this message:
Quote:
Apr 14 08:16:01 squeeze /USR/SBIN/CRON[2796]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:17:01 squeeze /USR/SBIN/CRON[2841]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:17:01 squeeze /USR/SBIN/CRON[2840]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Apr 14 08:18:01 squeeze /USR/SBIN/CRON[2850]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:19:01 squeeze /USR/SBIN/CRON[2860]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:20:01 squeeze /USR/SBIN/CRON[2879]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:20:01 squeeze /USR/SBIN/CRON[2880]: (getmail) CMD (/usr/local/bin/run-getmail.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:20:01 squeeze pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
Apr 14 08:20:01 squeeze pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Apr 14 08:20:01 squeeze dovecot: pop3-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 14 08:20:01 squeeze dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 14 08:20:01 squeeze postfix/smtpd[2908]: connect from localhost[127.0.0.1]
Apr 14 08:20:01 squeeze postfix/smtpd[2908]: lost connection after CONNECT from localhost[127.0.0.1]
Apr 14 08:20:01 squeeze postfix/smtpd[2908]: disconnect from localhost[127.0.0.1]
Apr 14 08:21:01 squeeze /USR/SBIN/CRON[2959]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:22:01 squeeze /USR/SBIN/CRON[3003]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
root@squeeze:~# rm -f /etc/pure-ftpd/conf/VerboseLog
root@squeeze:~# /etc/init.d/pure-ftpd-mysql restart
Restarting ftp server:
Running: /usr/sbin/pure-ftpd-mysql-virtualchroot -l mysql:/etc/pure-ftpd/db/mysql.conf -l pam -H -E -b -8 UTF-8 -D -A -O clf:/var/log/pure-ftpd/transfer.log -u 1000 -B

And the log for the mail gives me this info:
Quote:
Apr 14 08:10:02 squeeze dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 14 08:10:02 squeeze postfix/smtpd[2602]: connect from localhost[127.0.0.1]
Apr 14 08:10:02 squeeze postfix/smtpd[2602]: lost connection after CONNECT from localhost[127.0.0.1]
Apr 14 08:10:02 squeeze postfix/smtpd[2602]: disconnect from localhost[127.0.0.1]
Apr 14 08:11:01 squeeze /USR/SBIN/CRON[2647]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:12:01 squeeze /USR/SBIN/CRON[2698]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:13:01 squeeze /USR/SBIN/CRON[2706]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:14:01 squeeze /USR/SBIN/CRON[2714]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:15:01 squeeze /USR/SBIN/CRON[2723]: (root) CMD (/usr/local/ispconfig/server/server.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:15:01 squeeze /USR/SBIN/CRON[2724]: (getmail) CMD (/usr/local/bin/run-getmail.sh > /dev/null 2>> /var/log/ispconfig/cron.log)
Apr 14 08:15:01 squeeze pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
Apr 14 08:15:01 squeeze pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Apr 14 08:15:01 squeeze dovecot: pop3-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 14 08:15:01 squeeze dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 14 08:15:01 squeeze postfix/smtpd[2753]: connect from localhost[127.0.0.1]
Apr 14 08:15:01 squeeze postfix/smtpd[2753]: lost connection after CONNECT from localhost[127.0.0.1]
Apr 14 08:15:01 squeeze postfix/smtpd[2753]: disconnect from localhost[127.0.0.1]
After searching the web for a week. Reading every single post about such issues I ran out of ideas and need help.

Thank you in advance
Cyprus
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  #2  
Old 16th April 2012, 15:10
till till is online now
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Default

Please check that you used the full ftp username incl. prefix as it gets displayed in the FTP user list in ispconfig (not the details page).

If thats ok, check if the mysql username and password that you find in the pure-ftpd sql config gile are correct (e.g. by entering them into phpmyadmin).

Then check if the ftp user directory exists ( /var/www/yourdomain.tld/ ).
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  #3  
Old 17th April 2012, 00:49
cyprus cyprus is offline
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Thanx for your reply.
I checked the name before cause this seems to be a common mistake. And the user name is prefix and user so it seems to be okay.

The path is /var/www/clients/client1/web1 but there are symlinks in var/www with the domains to the clients

The heck after the installation of squirrelmail I can´t phpmyadmin https://domain.tls:8080/phpmyadmin and all equvalants don´t work

Good night

Cyprus
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  #4  
Old 17th April 2012, 04:28
deskartez deskartez is offline
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Default Pure-FTP needs additional setup for ISPconfig3

Quote:
Originally Posted by till View Post
Please check that you used the full ftp username incl. prefix as it gets displayed in the FTP user list in ispconfig (not the details page).

If thats ok, check if the mysql username and password that you find in the pure-ftpd sql config gile are correct (e.g. by entering them into phpmyadmin).

Then check if the ftp user directory exists ( /var/www/yourdomain.tld/ ).
I also followed the tutorial for ISPconfig3 and read the manual, but could not get ftp to work. Pure-FTP works on my system after following the following howtoforge tutorial http://www.howtoforge.com/virtual-ho...-centos-6.2-p2.

I can login to a newly created ftp account with filezilla or from the commandline with no problems.

I think that maybe pure-ftp's mysql config file needs to be setup to use the ftp-users table from dbispconfig (ispconfig's mysql database). Also the user and group ID's for pure-ftp maybe should be set to ispconfig.

I checked the ftp_users table in dbispconfig and it has an entry added for an ftp user associated with a client and webpage. The website directories are created by ispconfig and the ispconfig ftpuser is setup with www/cleints/cleint1... however when logging on using ftp credentials created through ispconfig nothing works. Manually creating pure-ftp credentials without the use of ispconfig is a pain in the arsch but it works. I check that database table's data and it is populated and works for logging in. hmmm i'm thinking that i might change the pureftp_mysql.conf file to read from the dbispconfig database ..what the heck

Last edited by deskartez; 17th April 2012 at 04:42.
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  #5  
Old 17th April 2012, 12:08
cyprus cyprus is offline
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Okay I fooled myself.
After the reaktivation of phpmyadmin by deleting the squirrelmail part in the nginx vhost configuration. I logged in as ispconfig and saw a different username for the ftp login and that worked. Sorry for beeing so stupid, and bother you with such stuff.

But the email problem is still alive. Are there any suggestion what to check. I read the topic about pam problems but I have to admit not to understand what to do.

Thanx in advance

Cyprus
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  #6  
Old 17th April 2012, 12:29
till till is online now
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You use a dovecot setup and email users are authenticated by dovecot. PAM is not involved at all, so if you read something about PAM, then this is nothing that applies to your server.

Are you sure that you used the full email address as suername and not just the part in front of the @ to authenticate the mail user? Some applications like thunderbird are a bit buggy as they strip the part after the @ whebn you create a email account and ypu have to set the full email address as username again after setting up the account.
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  #7  
Old 17th April 2012, 12:42
cyprus cyprus is offline
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PAM was just an idea to tear the problem into smaller pieces.
Maybe I should describe the problem as plain as it is.
If I setup an email user I get an Message from ISPCONFIG which tell me the useracount is ready for use.
I don´t use the Mailbox I send the emails as cc to an existing gmail account.
If I do so I get an reply to the sending account.

Quote:
Hi. This is the qmail-send program at mailout-de.gmx.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<team@orx.org>:
Sorry,_I_wasn't_able_to_establish_an_SMTP_connecti on._(#4.4.1)/I'm_not_going_to_try_again;_this_message_has_been_ in_the_queue_too_long./

--- Below this line is a copy of the message.

Return-Path: <xxxxx@gmx.de>
Received: (qmail invoked by alias); 13 Apr 2012 10:26:06 -0000
Received: from ch4567810156.9.15.univie.teleweb.at (EHLO C-MacBook-Pro.local) [xx.111.111.111]
by mail.gmx.net (mp035) with SMTP; 13 Apr 2012 12:26:06 +0200
X-Authenticated: #1132134
X-Provags-ID: V01U2FsdGVkX1/jrg1KtSbjYg2QGEWG3M9AkkbxC+Vmw9R5uS9MZn
j+EVbDkOW+pDVF
Message-ID: <4F87FF3D.9040603@gmx.de>
Date: Fri, 13 Apr 2012 12:26:05 +0200
From: =?ISO-8859-15?Q?G=FCl?= <xxxxx@gmx.de>
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:11.0) Gecko/20120327 Thunderbird/11.0.1
MIME-Version: 1.0
To: team@orx.org
Subject: test8
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 7bit
X-Y-GMX-Trusted: 0
X-GMX-Antivirus: 0 (no virus found)

test8
Thats what I see here.
By the way many thanx for your support.

Cyprus
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  #8  
Old 18th April 2012, 11:24
cyprus cyprus is offline
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Okay still searching for the possible missconfiguration. I had a look at the ispconfig installation log and I saw one point:

Quote:
Mon Apr 16 13:49:12 CEST 2012 - [ISPConfig] - /tmp/ispconfig3_install/install/lib/installer_base.lib.php, Line 1365: chmod 700 /sbin/bastille-netfilter
Mon Apr 16 13:49:12 CEST 2012 - [ISPConfig] - /tmp/ispconfig3_install/install/lib/installer_base.lib.php, Line 1370: WARNING: could not create symlink
There seems to be problem and when I drop it into google I found a thread on this forum which point to an sasl Problem I tried to restart it but it wasn´t found and seem to be not installated. Which is strange cause it was fine when the ispconfig installation ran.

Are there any suggestions what I should do right now?

Thanx in advance

Cyprus
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Old 18th April 2012, 12:05
till till is online now
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Quote:
There seems to be problem and when I drop it into google I found a thread on this forum which point to an sasl Problem I tried to restart it but it wasn´t found and seem to be not installated. Which is strange cause it was fine when the ispconfig installation ran.
Thats not strange at all as sasl is not used in your setup, see my explanations in post #6 of this thread. If sasl would be there, then you would have a problem but the absence of sasl indicates that this part of the setup is ok. Pleae be aware that there are many different types of setups and if you follow a link for a setup that is not yours, then you will find wrong answers.

The installation notices that you posted above are not related to your problem.

Regarding your original problem, check the mail.log agaon and post the errors that you get when you search for team@orx.org
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  #10  
Old 18th April 2012, 13:06
cyprus cyprus is offline
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Well in the mail log there is no entry for team@orx.org.
I restarted the server and this is the mail.log

Quote:
Apr 18 12:50:19 squeeze amavis[1319]: starting. /usr/sbin/amavisd-new at squeeze.servername.com amavisd-new-2.6.4 (20090625), Unicode aware
Apr 18 12:50:19 squeeze amavis[1319]: Perl version 5.010001
Apr 18 12:50:21 squeeze amavis[2401]: Net::Server: Group Not Defined. Defaulting to EGID '113 113'
Apr 18 12:50:21 squeeze amavis[2401]: Net::Server: User Not Defined. Defaulting to EUID '109'
Apr 18 12:50:21 squeeze amavis[2401]: Module Amavis::Conf 2.207
Apr 18 12:50:21 squeeze amavis[2401]: Module Archive::Zip 1.30
Apr 18 12:50:21 squeeze amavis[2401]: Module BerkeleyDB 0.42
Apr 18 12:50:21 squeeze amavis[2401]: Module Compress::Zlib 2.02
Apr 18 12:50:21 squeeze amavis[2401]: Module Convert::TNEF 0.17
Apr 18 12:50:21 squeeze amavis[2401]: Module Convert::UUlib 1.12
Apr 18 12:50:21 squeeze amavis[2401]: Module Crypt::OpenSSL::RSA 0.25
Apr 18 12:50:21 squeeze amavis[2401]: Module DBD::mysql 4.016
Apr 18 12:50:21 squeeze amavis[2401]: Module DBI 1.612
Apr 18 12:50:21 squeeze amavis[2401]: Module DB_File 1.82
Apr 18 12:50:21 squeeze amavis[2401]: Module Digest::MD5 2.39
Apr 18 12:50:21 squeeze amavis[2401]: Module Digest::SHA 5.47
Apr 18 12:50:21 squeeze amavis[2401]: Module IO::Socket::INET6 2.65
Apr 18 12:50:21 squeeze amavis[2401]: Module MIME::Entity 5.428
Apr 18 12:50:21 squeeze amavis[2401]: Module MIME::Parser 5.428
Apr 18 12:50:21 squeeze amavis[2401]: Module MIME::Tools 5.428
Apr 18 12:50:21 squeeze amavis[2401]: Module Mail:KIM::Verifier 0.38
Apr 18 12:50:21 squeeze amavis[2401]: Module Mail::Header 2.06
Apr 18 12:50:21 squeeze amavis[2401]: Module Mail::Internet 2.06
Apr 18 12:50:21 squeeze amavis[2401]: Module Mail::SPF v2.007
Apr 18 12:50:21 squeeze amavis[2401]: Module Mail::SpamAssassin 3.003001
Apr 18 12:50:21 squeeze amavis[2401]: Module Net:NS 0.66
Apr 18 12:50:21 squeeze amavis[2401]: Module Net::Server 0.97
Apr 18 12:50:21 squeeze amavis[2401]: Module NetAddr::IP 4.028
Apr 18 12:50:21 squeeze amavis[2401]: Module Socket6 0.23
Apr 18 12:50:21 squeeze amavis[2401]: Module Time::HiRes 1.9719
Apr 18 12:50:21 squeeze amavis[2401]: Module URI 1.54
Apr 18 12:50:21 squeeze amavis[2401]: Module Unix::Syslog 1.1
Apr 18 12:50:21 squeeze amavis[2401]: Amavis:B code loaded
Apr 18 12:50:21 squeeze amavis[2401]: Amavis::Cache code loaded
Apr 18 12:50:21 squeeze amavis[2401]: SQL base code loaded
Apr 18 12:50:21 squeeze amavis[2401]: SQL::Log code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: SQL::Quarantine NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: Lookup::SQL code loaded
Apr 18 12:50:21 squeeze amavis[2401]: Lookup::LDAP code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: AM.PDP-in proto code loaded
Apr 18 12:50:21 squeeze amavis[2401]: SMTP-in proto code loaded
Apr 18 12:50:21 squeeze amavis[2401]: Courier proto code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: SMTP-out proto code loaded
Apr 18 12:50:21 squeeze amavis[2401]: Pipe-out proto code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: BSMTP-out proto code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: Local-out proto code loaded
Apr 18 12:50:21 squeeze amavis[2401]: OS_Fingerprint code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: ANTI-VIRUS code loaded
Apr 18 12:50:21 squeeze amavis[2401]: ANTI-SPAM code loaded
Apr 18 12:50:21 squeeze amavis[2401]: ANTI-SPAM-EXT code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: ANTI-SPAM-C code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: ANTI-SPAM-SA code loaded
Apr 18 12:50:21 squeeze amavis[2401]: Unpackers code loaded
Apr 18 12:50:21 squeeze amavis[2401]: DKIM code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: Tools code NOT loaded
Apr 18 12:50:21 squeeze amavis[2401]: Found $file at /usr/bin/file
Apr 18 12:50:21 squeeze amavis[2401]: No $altermime, not using it
Apr 18 12:50:21 squeeze amavis[2401]: Internal decoder for .mail
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .F
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .Z at /bin/uncompress
Apr 18 12:50:21 squeeze amavis[2401]: Internal decoder for .gz
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .bz2 at /bin/bzip2 -d
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .lzo at /usr/bin/lzop -d
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .rpm tried: rpm2cpio.pl, rpm2cpio
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .cpio at /usr/bin/pax
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .tar at /usr/bin/pax
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .deb at /usr/bin/ar
Apr 18 12:50:21 squeeze amavis[2401]: Internal decoder for .zip
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .7z tried: 7zr, 7za, 7z
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .rar tried: unrar-free
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .arj at /usr/bin/arj
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .arc at /usr/bin/nomarch
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .zoo at /usr/bin/zoo
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .lha
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .doc tried: ripole
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .cab at /usr/bin/cabextract
Apr 18 12:50:21 squeeze amavis[2401]: No decoder for .tnef
Apr 18 12:50:21 squeeze amavis[2401]: Internal decoder for .tnef
Apr 18 12:50:21 squeeze amavis[2401]: Found decoder for .exe at /usr/bin/arj
Apr 18 12:50:21 squeeze amavis[2401]: Using primary internal av scanner code for ClamAV-clamd
Apr 18 12:50:21 squeeze amavis[2401]: Found secondary av scanner ClamAV-clamscan at /usr/bin/clamscan
Apr 18 12:50:21 squeeze amavis[2401]: Creating db in /var/lib/amavis/db/; BerkeleyDB 0.42, libdb 4.8
Apr 18 12:50:30 squeeze postfix/master[2652]: daemon started -- version 2.7.1, configuration /etc/postfix
Apr 18 12:50:42 squeeze dovecot: Dovecot v1.2.15 starting up (core dumps disabled)
Apr 18 12:50:42 squeeze dovecot: auth-worker(default): mysql: Connected to localhost (dbispconfig)
Apr 18 12:55:02 squeeze dovecot: pop3-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 18 12:55:02 squeeze dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
Apr 18 12:55:02 squeeze postfix/smtpd[2831]: connect from localhost[127.0.0.1]
Apr 18 12:55:02 squeeze postfix/smtpd[2831]: lost connection after CONNECT from localhost[127.0.0.1]
Apr 18 12:55:02 squeeze postfix/smtpd[2831]: disconnect from localhost[127.0.0.1]
Thanks Cyprus
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