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Old 4th April 2012, 13:49
haluk yildirim haluk yildirim is offline
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Default BackupPC "500 server error" and "command not in docroot "


I have several ISPConfig 3 on Fedora 14 installations at my customer base. All works very nicely. Recently I have started to install BackupPC which I have used with fedora installations without any problem. But now, after clean ISPConfig 3 Install I get "500 Internal Server Error" with "command not in docroot (/usr/share/BackupPC/sbin/BackupPC_Admin)" error in suexec.log

suexec -V
-D AP_DOC_ROOT="/var/www"
-D AP_HTTPD_USER="apache"
-D AP_LOG_EXEC="/var/log/httpd/suexec.log"
-D AP_SAFE_PATH="/usr/local/bin:/usr/bin:/bin"
-D AP_USERDIR_SUFFIX="public_html"


[2012-04-04 16:57:05]: uid: (5004/web1) gid: (5005/client1) cmd: BackupPC_Admin
[2012-04-04 16:57:05]: command not in docroot (/usr/share/BackupPC/sbin/BackupPC_Admin)

Not much luck from google. what am I doing wrong?

Last edited by haluk yildirim; 4th April 2012 at 15:30.
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Old 5th April 2012, 09:44
till till is offline
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You receive the error because the site that you use to access backuppc uses suexec and the backuppc installation is outside of the apache docroot. Your other servers must have used mod_php or a similar setup without security checks if you did not had that problem before. Try to switch the php mode to mod_php in the website of the domain that you use to access backupPC.
Till Brehm
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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haluk yildirim (5th April 2012)
Old 5th April 2012, 13:19
haluk yildirim haluk yildirim is offline
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Hi Till,

Thank you for your quick reply.

I have disabled the suexec and enabled the MOD-PHP in ispconfig sites tab. and fixed the problem.

Again.. Thank you very much.

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backuppc, command not in docroot, ispconfig 3, suexec

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