we are experiencing a problem with the whitelist/blacklist on the global preference (but also in the per-user preference).
From the ispconfig interface i'm able to setup the whitelisted address but the whitelist it's not consider from the mailserver (postfix).
Mmmh try to explain better with an example.
Destination email (email domain hosted on ispconfigserver): email@example.com
Sender email (external email): firstname.lastname@example.org
From the ISPCONFIG interface I browse in "Email" -> "Global Filters" -> "Postfix Whitelist".
There I have added a new "Whitelist Record" with the following data:
Server: mydestinationdomain.com (the server where mydestinationdomain.com it's hosted)
Whitelist Address: email@example.com
Type: Recipient (but I have tried also with Sender, and the results are not changed..)
Active: yes (actived)
After that, i have tried to send an email from firstname.lastname@example.org
and was marked as SPAM...
My ISPConfig version is 18.104.22.168
Someone can put me some istruction on what I can try in order to get the whitelisting working?
I hope to have explain in clear way what's my problem.