Email Mailbox "Send copy to" field

[JESUSSAVES]

Hi,

I wanted to send a copy of any mail I get in "admin" mailbox to "support" box because I plan to work mainly out of the "support" mailbox. Both are defined to mydomain.tld.

So I entered "support@mydomain.tld" into the "Send copy to" field of the "admin" Email Mailbox panel, however when I send mail to "admin@mydomain.tld" (from an outside mailbox) it isn't also being send over to "support@mydomain.tld".

So I'm wondering what could be wrong?

Could someone please point the way to go on resolving this?