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Old 7th September 2011, 12:54
themark themark is offline
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Default changing customer username

Hi there...on ispconfig 3 it's safe change the user, username?

I mean...database, the ftp user created...will be saw when the customer will made the login with the new credentials?

THank you
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Old 7th September 2011, 13:12
till till is offline
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If you used the customer username as database or ftp prefix, then a change of the username will cause problems. If you used the numeric userid as prefix, then no problems will occur.
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Old 7th September 2011, 13:13
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yes i use the customer username

There is a safe way that i can try to follow in order to change the username of a customer?
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Old 7th September 2011, 14:27
till till is offline
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The following steps might wor:

1) Empty the prefix fields under system > interface confg. Write down which exact prefixes you used before.
2) Edit the FTP / Shell / DB users and database names of the customer where you want to change the username so that they match the new usernamame.
3) Enable the prefixes again under system > interface config.
4) Change the username in the client settings.

You should ensure that noone creates or edits other users while you do this.

Just to be sure, make a backup of the mysql databases and websites of that client first and also a backup of the ispconfig database before you start.
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