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Old 12th July 2010, 06:00
AntennaMike AntennaMike is offline
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Default ISPCONFIG3 + No Email Service!!!

Good Day Everyone:

I installed ISPCONFIG 3 on a HP server running Ubuntu 10.4 Server. The following is the uname -a result:

2.6.32-21-server #32-Ubuntu SMP Fri Apr 16 09:17:34 UTC 2010 x86_64 GNU/Linux

At any rate, I installed ISPCONFIG3 according to the howto; but I am unable to send / receive or even connect to the email server using Entourage for Mac, Thunderbird (Mac/PC) or Outlook. I belive that the system is using DOVECOT & POSTFIX. As such, I have cut & pasted the config files below:

The following is my postfix configuration file (main.cf):

# See /usr/share/postfix/main.cf.dist for a commented, more complete version

# Debian specific: Specifying a file name will cause the first
# line of that file to be used as the name. The Debian default
# is /etc/mailname.
#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (BADTADLINUX)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

readme_directory = /usr/share/doc/postfix

# TLS parameters
#smtpd_tls_cert_file = /etc/postfix/smtpd.cert
#smtpd_tls_key_file = /etc/ssl/private/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.
#smtpd_sasl_auth_enable = yes
#smtpd_sasl_security_options = noanonymous
smtpd_sasl_local_domain = $myhostname
broken_sasl_auth_clients = yes
myhostname = mail.comsiteconstruction.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
mydestination = mail.comsiteconstruction.com, backend.comsiteconstruction.com, localhost.comsiteconstruction.com, localhost, comsiteconstruction.com
mydestination = $myhostname
relayhost =
mynetworks =,,,
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
html_directory = /usr/share/doc/postfix/html
virtual_alias_domains =
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, mysql:/etc/postfix/mysql-virtual_email2email.cf
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf
virtual_mailbox_base = /var/vmail
virtual_uid_maps = static:5000
virtual_gid_maps = static:5000
smtpd_sasl_auth_enable = yes
broken_sasl_auth_clients = yes
smtpd_sasl_authenticated_header = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination
smtpd_tls_security_level = may
transport_maps = proxy:mysql:/etc/postfix/mysql-virtual_transports.cf
relay_domains = mysql:/etc/postfix/mysql-virtual_relaydomains.cf
relay_recipient_maps = mysql:/etc/postfix/mysql-virtual_relayrecipientmaps.cf
virtual_create_maildirsize = yes
virtual_maildir_extended = yes
virtual_mailbox_limit_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailbox_limit_maps.cf
virtual_mailbox_limit_override = yes
virtual_maildir_limit_message = "The user you are trying to reach is over quota."
virtual_overquota_bounce = yes
proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks $virtual_mailbox_limit_maps
smtpd_sender_restrictions = check_sender_access mysql:/etc/postfix/mysql-virtual_sender.cf
smtpd_client_restrictions = check_client_access mysql:/etc/postfix/mysql-virtual_client.cf
maildrop_destination_concurrency_limit = 1
maildrop_destination_recipient_limit = 1
virtual_transport = maildrop
header_checks = regexp:/etc/postfix/header_checks
mime_header_checks = regexp:/etc/postfix/mime_header_checks
nested_header_checks = regexp:/etc/postfix/nested_header_checks
body_checks = regexp:/etc/postfix/body_checks
content_filter = amavis:[]:10024
receive_override_options = no_address_mappings
message_size_limit = 0
smtp_tls_security_level = may
smtpd_tls_auth_only = no
smtp_tls_note_starttls_offer = yes
smtpd_tls_key_file = /etc/ssl/private/smtpd.key
smtpd_tls_cert_file = /etc/ssl/certs/smtpd.crt
smtpd_tls_CAfile = /etc/ssl/certs/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
myorigin = /etc/mailname
inet_protocols = all
#home_mailbox = Maildir/
mailbox_command =
smtpd_sasl_local_domain =
smtpd_sasl_security_options = noanonymous
inet_interfaces = all
# virtual_maps = hash:/etc/postfix/virtual/addresses
# sasl settings
# smtpd_sasl_authenticated_header = yes

The following is my DOVECOT config file (dovecot.conf):

## Dovecot configuration file
# If you're in a hurry, see http://wiki.dovecot.org/QuickConfiguration

# "dovecot -n" command gives a clean output of the changed settings. Use it
# instead of copy&pasting this file when posting to the Dovecot mailing list.

# '#' character and everything after it is treated as comments. Extra spaces
# and tabs are ignored. If you want to use either of these explicitly, put the
# value inside quotes, eg.: key = "# char and trailing whitespace "

# Default values are shown for each setting, it's not required to uncomment
# those. These are exceptions to this though: No sections (e.g. namespace {})
# or plugin settings are added by default, they're listed only as examples.
# Paths are also just examples with the real defaults being based on configure
# options. The paths listed here are for configure --prefix=/usr
# --sysconfdir=/etc --localstatedir=/var --with-ssldir=/etc/ssl

# Base directory where to store runtime data.
#base_dir = /var/run/dovecot

# Protocols we want to be serving: imap imaps pop3 pop3s managesieve
# If you only want to use dovecot-auth, you can set this to "none".
#protocols = imap imaps
protocols = pop3 pop3s imap imaps

# ADDED BY MIKE ON JULY 10 2010 PER http://ubuntuforums.org/archive/index.php/t-763533.html

auth_verbose = yes

auth default {
mechanisms = plain login
passdb pam {

userdb passwd {

user = root

socket listen {
client {
path = /var/spool/postfix/private/auth
mode = 0660
user = postfix
group = postfix

# A space separated list of IP or host addresses where to listen in for
# connections. "*" listens in all IPv4 interfaces. "[::]" listens in all IPv6
# interfaces. Use "*, [::]" for listening both IPv4 and IPv6.
# If you want to specify ports for each service, you will need to configure
# these settings inside the protocol imap/pop3/managesieve { ... } section,
# so you can specify different ports for IMAP/POP3/MANAGESIEVE. For example:
# protocol imap {
# listen = *:10143
# ssl_listen = *:10943
# ..
# }
# protocol pop3 {
# listen = *:10100
# ..
# }
# protocol managesieve {
# listen = *:12000
# ..
# }
listen = *

protocol imap {

# login_greeting_capability = yes
imap_client_workarounds = tb-extra-mailbox-sep
# Disable LOGIN command and all other plaintext authentications unless
# SSL/TLS is used (LOGINDISABLED capability). Note that if the remote IP
# matches the local IP (ie. you're connecting from the same computer), the
# connection is considered secure and plaintext authentication is allowed.
disable_plaintext_auth = no

# Should all IMAP and POP3 processes be killed when Dovecot master process
# shuts down. Setting this to "no" means that Dovecot can be upgraded without
# forcing existing client connections to close (although that could also be
# a problem if the upgrade is eg. because of a security fix). This however
# means that after master process has died, the client processes can't write
# to log files anymore.
#shutdown_clients = yes

## Logging

# Log file to use for error messages, instead of sending them to syslog.
# /dev/stderr can be used to log into stderr.
log_path = /var/log/dovecot.log

# Log file to use for informational and debug messages.
# Default is the same as log_path.
#info_log_path =

# Prefix for each line written to log file. % codes are in strftime(3)
# format.
#log_timestamp = "%b %d %H:%M:%S "
log_timestamp = "%Y-%m-%d %H:%M:%S "

# Syslog facility to use if you're logging to syslog. Usually if you don't
# want to use "mail", you'll use local0..local7. Also other standard
# facilities are supported.
#syslog_facility = mail

## SSL settings

# IP or host address where to listen in for SSL connections. Remember to also
# add imaps and/or pop3s to protocols setting. Defaults to same as "listen"
# setting if not specified.
#ssl_listen =

# SSL/TLS support: yes, no, required. </usr/share/doc/dovecot-common/wiki/SSL.txt>
#ssl = yes

# PEM encoded X.509 SSL/TLS certificate and private key. They're opened before
# dropping root privileges, so keep the key file unreadable by anyone but
# root.
#ssl_cert_file = /etc/ssl/certs/dovecot.pem
#ssl_key_file = /etc/ssl/private/dovecot.pem

# If key file is password protected, give the password here. Alternatively
# give it when starting dovecot with -p parameter. Since this file is often
# world-readable, you may want to place this setting instead to a different
# root owned 0600 file by using !include_try <path>.
#ssl_key_password =

# File containing trusted SSL certificate authorities. Set this only if you
# intend to use ssl_verify_client_cert=yes. The CAfile should contain the
# CA-certificate(s) followed by the matching CRL(s).
#ssl_ca_file =

# Request client to send a certificate. If you also want to require it, set
# ssl_require_client_cert=yes in auth section.
#ssl_verify_client_cert = no

# Which field from certificate to use for username. commonName and
# x500UniqueIdentifier are the usual choices. You'll also need to set
# ssl_username_from_cert=yes.
#ssl_cert_username_field = commonName

# How often to regenerate the SSL parameters file. Generation is quite CPU
# intensive operation. The value is in hours, 0 disables regeneration
# entirely.
#ssl_parameters_regenerate = 168

# SSL ciphers to use
#ssl_cipher_list = ALL:!LOW:!SSLv2
# Show protocol level SSL errors.
#verbose_ssl = no

## Login processes

# </usr/share/doc/dovecot-common/wiki/LoginProcess.txt>

# Directory where authentication process places authentication UNIX sockets
# which login needs to be able to connect to. The sockets are created when
# running as root, so you don't have to worry about permissions. Note that
# everything in this directory is deleted when Dovecot is started.
#login_dir = /var/run/dovecot/login

# chroot login process to the login_dir. Only reason not to do this is if you
# wish to run the whole Dovecot without roots. </usr/share/doc/dovecot-common/wiki/Rootless.txt>
#login_chroot = yes

# User to use for the login process. Create a completely new user for this,
# and don't use it anywhere else. The user must also belong to a group where
# only it has access, it's used to control access for authentication process.
# Note that this user is NOT used to access mails. </usr/share/doc/dovecot-common/wiki/UserIds.txt>
#login_user = dovecot

# Set max. process size in megabytes. If you don't use
# login_process_per_connection you might need to grow this.
login_process_size = 64

# Should each login be processed in it's own process (yes), or should one
# login process be allowed to process multiple connections (no)? Yes is more
# secure, espcially with SSL/TLS enabled. No is faster since there's no need
# to create processes all the time.
#login_process_per_connection = yes

# Number of login processes to keep for listening new connections.
#login_processes_count = 3
# Maximum number of login processes to create. The listening process count
# usually stays at login_processes_count, but when multiple users start logging
# in at the same time more extra processes are created. To prevent fork-bombing
# we check only once in a second if new processes should be created - if all
# of them are used at the time, we double their amount until the limit set by
# this setting is reached.
#login_max_processes_count = 128

# Maximum number of connections allowed per each login process. This setting
# is used only if login_process_per_connection=no. Once the limit is reached,
# the process notifies master so that it can create a new login process.
#login_max_connections = 256

# Greeting message for clients.
login_greeting = BADTADLINUX ready.

# Space separated list of trusted network ranges. Connections from these
# IPs are allowed to override their IP addresses and ports (for logging and
# for authentication checks). disable_plaintext_auth is also ignored for
# these networks. Typically you'd specify your IMAP proxy servers here.
login_trusted_networks =

# Space-separated list of elements we want to log. The elements which have
# a non-empty variable value are joined together to form a comma-separated
# string.
#login_log_format_elements = user=<%u> method=%m rip=%r lip=%l %c

# Login log format. %$ contains login_log_format_elements string, %s contains
# the data we want to log.
#login_log_format = %$: %s

## Mailbox locations and namespaces

# Location for users' mailboxes. This is the same as the old default_mail_env
# setting. The default is empty, which means that Dovecot tries to find the
# mailboxes automatically. This won't work if the user doesn't have any mail
# yet, so you should explicitly tell Dovecot the full location.
# If you're using mbox, giving a path to the INBOX file (eg. /var/mail/%u)
# isn't enough. You'll also need to tell Dovecot where the other mailboxes are
# kept. This is called the "root mail directory", and it must be the first
# path given in the mail_location setting.
# There are a few special variables you can use, eg.:
# %u - username
# %n - user part in user@domain, same as %u if there's no domain
# %d - domain part in user@domain, empty if there's no domain
# %h - home directory
# See </usr/share/doc/dovecot-common/wiki/Variables.txt> for full list.
# Some examples:
# mail_location = maildir:~/Maildir
# mail_location = mbox:~/mail:INBOX=/var/mail/%u
# mail_location = mbox:/var/mail/%d/%1n/%n:INDEX=/var/indexes/%d/%1n/%n
# </usr/share/doc/dovecot-common/wiki/MailLocation.txt>
#mail_location =

# If you need to set multiple mailbox locations or want to change default
# namespace settings, you can do it by defining namespace sections.
# You can have private, shared and public namespaces. Private namespaces
# are for user's personal mails. Shared namespaces are for accessing other
# users' mailboxes that have been shared. Public namespaces are for shared
# mailboxes that are managed by sysadmin. If you create any shared or public
# namespaces you'll typically want to enable ACL plugin also, otherwise all
# users can access all the shared mailboxes, assuming they have permissions
# on filesystem level to do so.
# REMEMBER: If you add any namespaces, the default namespace must be added
# explicitly, ie. mail_location does nothing unless you have a namespace
# without a location setting. Default namespace is simply done by having a
# namespace with empty prefix.
#namespace private {
# Hierarchy separator to use. You should use the same separator for all
# namespaces or some clients get confused. '/' is usually a good one.
# The default however depends on the underlying mail storage format.
#separator =
# Prefix required to access this namespace. This needs to be different for
# all namespaces. For example "Public/".
#prefix =

# Physical location of the mailbox. This is in same format as
# mail_location, which is also the default for it.
#location =

# There can be only one INBOX, and this setting defines which namespace
# has it.
#inbox = no

# If namespace is hidden, it's not advertised to clients via NAMESPACE
# extension. You'll most likely also want to set list=no. This is mostly
# useful when converting from another server with different namespaces which
# you want to deprecate but still keep working. For example you can create
# hidden namespaces with prefixes "~/mail/", "~%u/mail/" and "mail/".
#hidden = yes

# Show the mailboxes under this namespace with LIST command. This makes the
# namespace visible for clients that don't support NAMESPACE extension.
# "children" value lists child mailboxes, but hides the namespace prefix.
#list = yes

# Namespace handles its own subscriptions. If set to "no", the parent
# namespace handles them (empty prefix should always have this as "yes")
#subscriptions = yes

# Example shared namespace configuration
#namespace shared {
#separator = /

# Mailboxes are visible under "shared/user@domain/"
# %%n, %%d and %%u are expanded to the destination user.
#prefix = shared/%%u/

# Mail location for other users' mailboxes. Note that %variables and ~/
# expands to the logged in user's data. %%n, %%d, %%u and %%h expand to the
# destination user's data.
#location = maildir:%%h/Maildir:INDEX=~/Maildir/shared/%%u
# Use the default namespace for saving subscriptions.
#subscriptions = no

# List the shared/ namespace only if there are visible shared mailboxes.
#list = children

# System user and group used to access mails. If you use multiple, userdb
# can override these by returning uid or gid fields. You can use either numbers
# or names. </usr/share/doc/dovecot-common/wiki/UserIds.txt>
#mail_uid =
#mail_gid =

# Group to enable temporarily for privileged operations. Currently this is
# used only with INBOX when either its initial creation or dotlocking fails.
# Typically this is set to "mail" to give access to /var/mail.
#mail_privileged_group =
mail_privileged_group = mail

# Grant access to these supplementary groups for mail processes. Typically
# these are used to set up access to shared mailboxes. Note that it may be
# dangerous to set these if users can create symlinks (e.g. if "mail" group is
# set here, ln -s /var/mail ~/mail/var could allow a user to delete others'
# mailboxes, or ln -s /secret/shared/box ~/mail/mybox would allow reading it).
#mail_access_groups =

# Allow full filesystem access to clients. There's no access checks other than
# what the operating system does for the active UID/GID. It works with both
# maildir and mboxes, allowing you to prefix mailboxes names with eg. /path/
# or ~user/.
#mail_full_filesystem_access = no

## Mail processes

# Enable mail process debugging. This can help you figure out why Dovecot
# isn't finding your mails.
#mail_debug = no

# Expire plugin. Mails are expunged from mailboxes after being there the
# configurable time. The first expiration date for each mailbox is stored in
# a dictionary so it can be quickly determined which mailboxes contain
# expired mails. The actual expunging is done in a nightly cronjob, which
# you must set up:
# dovecot --exec-mail ext /usr/lib/dovecot/expire-tool
#expire = Trash 7 Spam 30
#expire_dict = proxy::expire

# Lazy expunge plugin. Currently works only with maildirs. When a user
# expunges mails, the mails are moved to a mailbox in another namespace
# (1st). When a mailbox is deleted, the mailbox is moved to another namespace
# (2nd) as well. Also if the deleted mailbox had any expunged messages,
# they're moved to a 3rd namespace. The mails won't be counted in quota,
# and they're not deleted automatically (use a cronjob or something).

# Events to log. Also available: flag_change append
#mail_log_events = delete undelete expunge copy mailbox_delete mailbox_rename
# Group events within a transaction to one line.
#mail_log_group_events = no
# Available fields: uid, box, msgid, from, subject, size, vsize, flags
# size and vsize are available only for expunge and copy events.
#mail_log_fields = uid box msgid size

# Sieve plugin (http://wiki.dovecot.org/LDA/Sieve) and ManageSieve service
# Location of the active script. When ManageSieve is used this is actually
# a symlink pointing to the active script in the sieve storage directory.
# The path to the directory where the personal Sieve scripts are stored. For
# ManageSieve this is where the uploaded scripts are stored.

# Config files can also be included. deliver doesn't support them currently.
#!include /etc/dovecot/conf.d/*.conf
# Optional configurations, don't give an error if it's not found:
!include_try /etc/dovecot/conf.d/*.conf
#!include_try /etc/dovecot/extra.conf

The following is a cut and past of the /var/log/mail.log file:

Jul 11 21:52:06 backend postfix/smtp[25668]: 1861A1815BE: to=<submission@comsiteconstruction.com>, relay=none, delay=122089, delays=122088/0.19/0/0, dsn=4.4.1, status=deferred (connect to[]:10024: Connection refused)
Jul 11 21:52:06 backend postfix/smtp[25671]: 2CADB1815A0: to=<submission@comsiteconstruction.com>, relay=none, delay=168475, delays=168475/0.16/0/0, dsn=4.4.1, status=deferred (connect to[]:10024: Connection refused)
Jul 11 21:52:06 backend postfix/error[25677]: 4EB1B181603: to=<info@comsiteconstruction.com>, relay=none, delay=348992, delays=348992/0.22/0/0.06, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to[]:10024: Connection refused)
Jul 11 21:52:06 backend postfix/error[25678]: 33F2D18154C: to=<submission@comsiteconstruction.com>, relay=none, delay=223007, delays=223007/0.23/0/0.05, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to[]:10024: Connection refused)
Jul 11 21:52:06 backend postfix/error[25676]: 911B818161B: to=<mike@comsiteconstruction.com>, relay=none, delay=399506, delays=399506/0.22/0/0.07, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to[]:10024: Connection refused)
Jul 11 21:52:07 backend postfix/qmgr[21309]: warning: private/smtp socket: malformed responseJul 11 21:52:07 backend postfix/qmgr[21309]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Jul 11 21:52:07 backend postfix/master[21307]: warning: process /usr/lib/postfix/smtp pid 25672 exit status 1Jul 11 21:52:07 backend postfix/master[21307]: warning: /usr/lib/postfix/smtp: bad command startup -- throttling
Jul 11 21:52:07 backend postfix/error[25678]: 033041815EE: to=<softmope2@bestsoft-digital.ru>, relay=none, delay=51000, delays=50999/1/0/0.1, dsn=4.3.0, status=deferred (unknown mail transport error)
Jul 11 21:53:59 backend pop3d: Connection, ip=[::ffff:]Jul 11 21:53:59 backend pop3d: LOGIN FAILED, user=comsite, ip=[::ffff:]
Jul 11 21:54:04 backend pop3d: Disconnected, ip=[::ffff:]Jul 11 21:54:17 backend pop3d: Connection, ip=[::ffff:]
Jul 11 21:54:17 backend pop3d: LOGIN FAILED, user=mark+comsiteconstruction.com, ip=[::ffff:]Jul 11 21:54:22 backend pop3d: Disconnected, ip=[::ffff:]
Jul 11 21:55:02 backend pop3d: Connection, ip=[::1]Jul 11 21:55:02 backend pop3d: Disconnected, ip=[::1]
Jul 11 21:55:02 backend postfix/smtpd[25725]: warning: ::1: address not listed for hostname localhostJul 11 21:55:02 backend postfix/smtpd[25725]: connect from unknown[::1]
Jul 11 21:55:02 backend postfix/smtpd[25725]: warning: SASL: Connect to private/auth failed: No such file or directoryJul 11 21:55:02 backend postfix/smtpd[25725]: fatal: no SASL authentication mechanisms
Jul 11 21:55:03 backend postfix/master[21307]: warning: process /usr/lib/postfix/smtpd pid 25725 exit status 1Jul 11 21:55:03 backend postfix/master[21307]: warning: /usr/lib/postfix/smtpd: bad command startup -- throttling
Jul 11 21:55:26 backend postfix/scache[25675]: statistics: start interval Jul 11 21:52:06Jul 11 21:55:26 backend postfix/scache[25675]: statistics: domain lookup hits=0 miss=2 success=0%
Jul 11 21:55:26 backend postfix/scache[25675]: statistics: address lookup hits=0 miss=2 success=0%Jul 11 21:56:43 backend postfix/anvil[25731]: statistics: max connection rate 1/60s for (smtp:::1) at Jul 11 21:55:02
Jul 11 21:56:43 backend postfix/anvil[25731]: statistics: max connection count 1 for (smtp:::1) at Jul 11 21:55:02Jul 11 21:56:43 backend postfix/anvil[25731]: statistics: max cache size 1 at Jul 11 21:55:02
Jul 11 21:57:06 backend postfix/qmgr[21309]: F4182181535: from=<www-data@mail.comsiteconstruction.com>, size=3225, nrcpt=1 (queue active)
Jul 11 21:57:06 backend postfix/qmgr[21309]: F2CDF1815BA: from=<www-data@mail.comsiteconstruction.com>, size=3225, nrcpt=1 (queue active)
Jul 11 21:57:06 backend postfix/qmgr[21309]: D0C14181655: from=<www-data@mail.comsiteconstruction.com>, size=3225, nrcpt=1 (queue active)

What am I doing wrong???? Any help would be appreciated. I would like to be able to add users in the GUI and have the mail portion of the server work.

Thanks in advance.

- Mike
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