Can't receive mails in a domain

[tspau]

hello!

something strange happens to me.

i have several clients and sites. one of the clients has two sites, two dns zones and two mail domains. both mail domains have the same settings. with the mailboxes of one of the domains, it's all ok, i can send and receive mails.
instead, with the other one, i can create mailboxes, and login with roundcube or thunderbird, but i don't recevie the new user mail, also i can send mails with this accounts, but if i try to send a mail to this accounts, i receive something like this:

This is the mail system at host XXXXXX.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<pau@XXXXXX.com>: unknown user: "pau"

any ideas, please?

[till]

Please post the error messages that you get in the mail log.

[tspau]

Originally Posted by till

Please post the error messages that you get in the mail log.

Hello.

That's what i have in the logs (nothing on mail.err):

mail.warn

Jun 17 09:50:01 XXXXXXXX postfix/trivial-rewrite[1230]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 09:55:02 XXXXXXXX postfix/trivial-rewrite[1323]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 09:55:02 XXXXXXXX postfix/trivial-rewrite[1323]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 09:55:02 XXXXXXXX postfix/trivial-rewrite[1323]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:32 XXXXXXXX postfix/trivial-rewrite[1439]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:33 XXXXXXXX postfix/trivial-rewrite[1439]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:01:06 XXXXXXXX postfix/trivial-rewrite[1454]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains


mail.info

Jun 17 10:00:01 XXXXXXXX postfix/cleanup[1415]: 8089C3E6057: message-id=<20100617080001.5CB603E62E3@XXXXXXXX.com>
Jun 17 10:00:01 XXXXXXXX postfix/qmgr[12492]: 8089C3E6057: from=<root@XXXXXXXX.com>, size=1296, nrcpt=1 (queue active)
Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:01 XXXXXXXX postfix/smtpd[1423]: disconnect from localhost[127.0.0.1]
Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:01 XXXXXXXX amavis[32332]: (32332-08) Passed CLEAN, <root@XXXXXXXX.com> -> <root@XXXXXXXX.com>, Message-ID: <20100617080001.5CB603E62E3@XXXXXXXX.com>, mail_id: Ube2TwtUUH8v, Hits: -0.001, size: 834, queued_as: 8089C3E6057, 130 ms
Jun 17 10:00:01 XXXXXXXX postfix/smtp[1420]: 5CB603E62E3: to=<root@XXXXXXXX.com>, orig_to=<root>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.44, delays=0.29/0.01/0/0.13, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=32332-08, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8089C3E6057)
Jun 17 10:00:01 XXXXXXXX postfix/qmgr[12492]: 5CB603E62E3: removed
Jun 17 10:00:01 XXXXXXXX postfix/local[1425]: 8089C3E6057: to=<usuarissh@XXXXXXXX.com>, orig_to=<root@XXXXXXXX.com>, relay=local, delay=0.05, delays=0.02/0.01/0/0.02, dsn=2.0.0, status=sent (delivered to command: procmail -a "$EXTENSION")
Jun 17 10:00:01 XXXXXXXX postfix/qmgr[12492]: 8089C3E6057: removed
Jun 17 10:00:12 XXXXXXXX pop3d: LOGIN, user=pau@XXXXXXXX.com, ip=[::ffff:YY.YY.YY.YY], port=[19894]
Jun 17 10:00:12 XXXXXXXX pop3d: LOGOUT, user=pau@XXXXXXXX.com, ip=[::ffff:YY.YY.YY.YY], port=[19894], top=0, retr=0, rcvd=12, sent=39, time=0
Jun 17 10:00:23 XXXXXXXX postfix/smtpd[1395]: connect from YY.Red-YY-YY-YYY.staticIP.rima-tde.net[YY.YY.YY.YY]
Jun 17 10:00:32 XXXXXXXX postfix/trivial-rewrite[1439]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:32 XXXXXXXX postfix/smtpd[1395]: A555E3E6057: client=YY.Red-YY-YY-YYY.staticIP.rima-tde.net[YY.YY.YY.YY], sasl_method=PLAIN, sasl_username=pau@XXXXXXXX.com
Jun 17 10:00:32 XXXXXXXX postfix/cleanup[1415]: A555E3E6057: message-id=<4C19D617.9060108@XXXXXXXX.com>
Jun 17 10:00:32 XXXXXXXX postfix/qmgr[12492]: A555E3E6057: from=<pau@XXXXXXXX.com>, size=600, nrcpt=1 (queue active)
Jun 17 10:00:32 XXXXXXXX postfix/smtpd[1395]: disconnect from YY.Red-YY-YY-YYY.staticIP.rima-tde.net[YY.YY.YY.YY]
Jun 17 10:00:33 XXXXXXXX postfix/smtpd[1423]: connect from localhost[127.0.0.1]
Jun 17 10:00:33 XXXXXXXX postfix/trivial-rewrite[1439]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:00:33 XXXXXXXX postfix/smtpd[1423]: 284773E62E3: client=localhost[127.0.0.1]
Jun 17 10:00:33 XXXXXXXX postfix/cleanup[1415]: 284773E62E3: message-id=<4C19D617.9060108@XXXXXXXX.com>
Jun 17 10:00:33 XXXXXXXX postfix/smtpd[1423]: disconnect from localhost[127.0.0.1]
Jun 17 10:00:33 XXXXXXXX postfix/qmgr[12492]: 284773E62E3: from=<pau@XXXXXXXX.com>, size=1052, nrcpt=1 (queue active)
Jun 17 10:00:33 XXXXXXXX amavis[32226]: (32226-09) Passed CLEAN, [YY.YY.YY.YY] [YY.YY.YY.YY] <pau@XXXXXXXX.com> -> <pau@YYYYYYYY.com>, Message-ID: <4C19D617.9060108@XXXXXXXX.com>, mail_id: 3BPUEAiEbUl1, Hits: 1.459, size: 600, queued_as: 284773E62E3, 316 ms
Jun 17 10:00:33 XXXXXXXX postfix/smtp[1420]: A555E3E6057: to=<pau@YYYYYYYY.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.6, delays=0.28/0/0/0.32, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=32226-09, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 284773E62E3)
Jun 17 10:00:33 XXXXXXXX postfix/qmgr[12492]: A555E3E6057: removed
Jun 17 10:00:35 XXXXXXXX postfix/smtp[1446]: 284773E62E3: to=<pau@YYYYYYYY.com>, relay=YYYYYYYY.com[ZZ.ZZ.ZZ.ZZ]:25, delay=2.6, delays=0.02/0.01/0.14/2.5, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as B897E48ADC3)
Jun 17 10:00:35 XXXXXXXX postfix/qmgr[12492]: 284773E62E3: removed
Jun 17 10:01:05 XXXXXXXX postfix/smtpd[1395]: connect from dl51.dinaserver.com[ZZ.ZZ.ZZ.ZZ]
Jun 17 10:01:05 XXXXXXXX postfix/smtpd[1395]: 252CF3E6057: client=dl51.dinaserver.com[ZZ.ZZ.ZZ.ZZ]
Jun 17 10:01:05 XXXXXXXX postfix/cleanup[1415]: 252CF3E6057: message-id=<4C19D63E.5020700@YYYYYYYY.com>
Jun 17 10:01:05 XXXXXXXX postfix/qmgr[12492]: 252CF3E6057: from=<pau@YYYYYYYY.com>, size=1404, nrcpt=1 (queue active)
Jun 17 10:01:05 XXXXXXXX postfix/smtpd[1395]: disconnect from dl51.dinaserver.com[ZZ.ZZ.ZZ.ZZ]
Jun 17 10:01:05 XXXXXXXX postfix/smtpd[1423]: connect from localhost[127.0.0.1]
Jun 17 10:01:05 XXXXXXXX postfix/smtpd[1423]: F19513E62E3: client=localhost[127.0.0.1]
Jun 17 10:01:05 XXXXXXXX postfix/cleanup[1415]: F19513E62E3: message-id=<4C19D63E.5020700@YYYYYYYY.com>
Jun 17 10:01:06 XXXXXXXX postfix/qmgr[12492]: F19513E62E3: from=<pau@YYYYYYYY.com>, size=1864, nrcpt=1 (queue active)
Jun 17 10:01:06 XXXXXXXX postfix/smtpd[1423]: disconnect from localhost[127.0.0.1]
Jun 17 10:01:06 XXXXXXXX postfix/trivial-rewrite[1454]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:01:06 XXXXXXXX amavis[32332]: (32332-09) Passed CLEAN, [ZZ.ZZ.ZZ.ZZ] [YY.YY.YY.YY] <pau@YYYYYYYY.com> -> <pau@XXXXXXXX.com>, Message-ID: <4C19D63E.5020700@YYYYYYYY.com>, mail_id: sJEq7s8j7bEI, Hits: 0, size: 1404, queued_as: F19513E62E3, 840 ms
Jun 17 10:01:06 XXXXXXXX postfix/smtp[1420]: 252CF3E6057: to=<pau@XXXXXXXX.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.9, delays=0.05/0/0/0.84, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=32332-09, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as F19513E62E3)
Jun 17 10:01:06 XXXXXXXX postfix/qmgr[12492]: 252CF3E6057: removed
Jun 17 10:01:06 XXXXXXXX postfix/local[1425]: F19513E62E3: to=<pau@XXXXXXXX.com>, relay=local, delay=0.06, delays=0.03/0/0/0.02, dsn=5.1.1, status=bounced (unknown user: "pau")
Jun 17 10:01:06 XXXXXXXX postfix/cleanup[1415]: 0B4493E6057: message-id=<20100617080106.0B4493E6057@XXXXXXXX.com>
Jun 17 10:01:06 XXXXXXXX postfix/bounce[1457]: F19513E62E3: sender non-delivery notification: 0B4493E6057
Jun 17 10:01:06 XXXXXXXX postfix/qmgr[12492]: 0B4493E6057: from=<>, size=3668, nrcpt=1 (queue active)
Jun 17 10:01:06 XXXXXXXX postfix/qmgr[12492]: F19513E62E3: removed
Jun 17 10:01:06 XXXXXXXX postfix/smtp[1446]: 0B4493E6057: to=<pau@YYYYYYYY.com>, relay=YYYYYYYY.com[ZZ.ZZ.ZZ.ZZ]:25, delay=0.57, delays=0.02/0/0.07/0.47, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 48E0248FDDA)
Jun 17 10:01:06 XXXXXXXX postfix/qmgr[12492]: 0B4493E6057: removed


mail.log

Jun 17 10:05:01 XXXXXXXX postfix/cleanup[1544]: EEC4B3E6057: message-id=<20100617080501.CD3BA3E62E3@XXXXXXXX.com>
Jun 17 10:05:02 XXXXXXXX postfix/qmgr[12492]: EEC4B3E6057: from=<root@XXXXXXXX.com>, size=1296, nrcpt=1 (queue active)
Jun 17 10:05:02 XXXXXXXX postfix/trivial-rewrite[1545]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:05:02 XXXXXXXX postfix/smtpd[1549]: disconnect from localhost[127.0.0.1]
Jun 17 10:05:02 XXXXXXXX amavis[32226]: (32226-10) Passed CLEAN, <root@XXXXXXXX.com> -> <root@XXXXXXXX.com>, Message-ID: <20100617080501.CD3BA3E62E3@XXXXXXXX.com>, mail_id: pl7rov8DmfBO, Hits: -0.001, size: 834, queued_as: EEC4B3E6057, 148 ms
Jun 17 10:05:02 XXXXXXXX postfix/trivial-rewrite[1545]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains
Jun 17 10:05:02 XXXXXXXX postfix/smtp[1546]: CD3BA3E62E3: to=<root@XXXXXXXX.com>, orig_to=<root>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.43, delays=0.26/0.01/0/0.15, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=32226-10, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as EEC4B3E6057)
Jun 17 10:05:02 XXXXXXXX postfix/qmgr[12492]: CD3BA3E62E3: removed
Jun 17 10:05:02 XXXXXXXX postfix/local[1550]: EEC4B3E6057: to=<usuarissh@XXXXXXXX.com>, orig_to=<root@XXXXXXXX.com>, relay=local, delay=0.07, delays=0.04/0.01/0/0.02, dsn=2.0.0, status=sent (delivered to command: procmail -a "$EXTENSION")
Jun 17 10:05:02 XXXXXXXX postfix/qmgr[12492]: EEC4B3E6057: removed

[falko]

Jun 17 10:00:01 XXXXXXXX postfix/trivial-rewrite[1416]: warning: do not list domain XXXXXXXX.com in BOTH mydestination and virtual_mailbox_domains

That's the problem. I guess the second domain that you added in ISPConfig is already listed in mydestination in /etc/postfix/main.cf.

[tspau]

Originally Posted by falko

That's the problem. I guess the second domain that you added in ISPConfig is already listed in mydestination in /etc/postfix/main.cf.

thanks! i remove the second domain from the line mydestination in postfix/main.cf and it works perfect! :-)