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Old 25th May 2010, 14:47
till till is offline
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You need a DNS A-record for mail.domain.com pointing to the IP address of the server. A record for just domain.com is not enough. You do not need any redirect as you added a vhost for this subdomain, if you added a redirect, then delete it.
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Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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