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  #1  
Old 10th March 2010, 10:04
captnnuss captnnuss is offline
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Default email / out of office / auto answer

Hi there,

is it possible to set up an auto answer, for example to use an out of office message? I am using ISPConfig 3.0.1.3.

Thanks,
Marco
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Old 10th March 2010, 14:29
till till is online now
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You can enable and set the autoresponder message on the tab "Autoresponder" of the mailbox settings. You use a realtively old ispconfig version, I recommend that you update your system to 3.0.1.6 or 3.0.2 rc 1.
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Old 10th March 2010, 22:31
captnnuss captnnuss is offline
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thanks.

i just updated to 3.0.1.6 now and set the autoanswer. basically, it works. I get an answer, but the "from:" header is empty as well as the subject line is just saying "Auto answer: from".

I've seen in the mailfilters script, that there should be the $RECIPIENT, but that does not work here.

any hints?

thanks,
marco
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Old 10th March 2010, 23:20
captnnuss captnnuss is offline
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argh.

after the update from 3.0.1.3 to 3.0.1.6 the following happens:

my mail users who were named "Name.Name@example.com" get converted to lowercase "name.name@example.com" as soon as I save them, for example to apply an autoresponder.

that leads to a delivery of new mail into /var/vmail/example.com/name.name, but the current maildir is /var/vmail/example.com/Name.Name. :-(

by the way: autoresponders now don't work at all. the directories under /var/vmail/mailfilters/example.com/name.name are empty and do not contain any scripts.

I should have stayed with 3.0.1.3...

Marco

edit: autoresponders do not work properly if text contains special chars or charsets (like cyrillic).

Last edited by captnnuss; 11th March 2010 at 00:40.
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Old 11th March 2010, 08:52
till till is online now
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Quote:
my mail users who were named "Name.Name@example.com" get converted to lowercase "name.name@example.com" as soon as I save them, for example to apply an autoresponder.
Correct. Email names must always be lowercase or mail delivery might fail.

Quote:
that leads to a delivery of new mail into /var/vmail/example.com/name.name, but the current maildir is /var/vmail/example.com/Name.Name. :-(
Correct. This was a bug in old versions that allowed poeple to enter email addresses with uppercase.

Quote:
by the way: autoresponders now don't work at all. the directories under /var/vmail/mailfilters/example.com/name.name are empty and do not contain any scripts.
The files are hidden, you see them only with "ls -la".
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Old 11th March 2010, 09:29
captnnuss captnnuss is offline
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I know ;-).

but they are not there. I described it here: http://www.howtoforge.com/forums/sho...d=1#post221683

It depends on the vacation message and their chars/charsets.

thanks,
marco
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