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  #1  
Old 22nd September 2009, 13:39
Captain Captain is offline
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Question Problems with Reseller's user limit

Hello!

I have problem with one Reseller. I can't limit user. In Statistic I see 46 of unlimited. But if I want to limit for expl. to 100 user, system write me "The reseller already has more users than you want to assign to him." How to deside this problem.

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Old 23rd September 2009, 11:35
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Please check if this reseller has users in the recycle bin.
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Old 23rd September 2009, 14:47
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Reseller has not users in recycle bin.
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Old 24th September 2009, 13:44
falko falko is offline
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Is any of the websites that belong to this reseller allowed to have an unlimited amount of users? That's probably the problem.
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Old 25th September 2009, 15:13
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Yes. Some clients have unlimited user.
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Old 26th September 2009, 14:10
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You need to limit the user amount for these clients before you change the user limit of the reseller.
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