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digitalquill · #1 3rd June 2009, 12:58

Hi

I have an issue with my install, I have everything up following the Debian 4.0 instructions and all seems ok. I have setup a website/ftp access etc all ok, I have then setup a mail domain and a mailbox.

I can access this remotly via Pop and Imap ok and see the welcome message

however when I send emails to this mailbox I get it returned with:

The following message to <office@allotmentclub.com> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'sorry, mail to that recipient is not accepted (#5.7.1)'

Reporting-MTA: dns; smtpout.karoo.kcom.com

Final-Recipient: rfc822;office@allotmentclub.com
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [72.167.218.85]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'sorry, mail to that recipient is not accepted (#5.7.1)' (delivery attempts: 0)

Any help would be great as I am now lost!

Thanks

Croydon · #2 3rd June 2009, 13:43

Are you sure that dns entries have already been updated for your domain?
Maybe mails are still sent to a different server and there is no such mailbox?

Have a look in /var/log/mail.info and search for the sender address.

digitalquill · #3 3rd June 2009, 14:06

Quote:

Originally Posted by Croydon

Are you sure that dns entries have already been updated for your domain?
Maybe mails are still sent to a different server and there is no such mailbox?

Have a look in /var/log/mail.info and search for the sender address.

I suspect that you are right, although I think it is more me not understanding how to change the settings in godaddy to make it work, I have just changed the @ to the ipaddress of the ispconfig server. do I need to do anything more than that? Web traffic seems to go to it and I can login to the mailbox via the domain name.