Email setting

[mbascombe]

I have a problem retreiving my email. I don't know if I set it up right. I am using thunderbird with the settings admin@abc.com and server as mail.abc.com with user name as web6_abcdef. If I send mail to myself I will get my autoresponse so I think it hitting my server. Can someone help me with the right setting for viewing my mail. I getting a error that server at mail.abc.com timed out

[edge]

Originally Posted by mbascombe

I have a problem retreiving my email. I don't know if I set it up right. I am using thunderbird with the settings admin@abc.com and server as mail.abc.com with user name as web6_abcdef. If I send mail to myself I will get my autoresponse so I think it hitting my server. Can someone help me with the right setting for viewing my mail. I getting a error that server at mail.abc.com timed out

Did you point mail.abc.com to the servers IP with an A record? (When you ping mail.abc.com do you get the correct IP back?)

You could also try as a quick fix to replace mail.abc.com in your mail client with the IP of the server, and see if it's working.

[mbascombe]

I can ping my mail server successfully. 4 sent 4 received 0 lost showing my correct IP. My main problem is getting the error that server timed out while trying to connect. If you notice you will get my autoresponse when you send me a email at admin@matthewbascombe.com.

[falko]

Please make sure that your server isn't blacklisted: http://www.mxtoolbox.com/blacklists.aspx
If you're behind a router, make sure that port 25 is forwarded to your server. Also make sure that your ISP doesn't block port 25.

[edge]

Originally Posted by mbascombe

I can ping my mail server successfully. 4 sent 4 received 0 lost showing my correct IP.

I can not ping www.matthewbascombe.com & mail.matthewbascombe.com from this side of the world.

ping www.matthewbascombe.com
ping: unknown host www.matthewbascombe.com

ping mail.matthewbascombe.com
ping: unknown host mail.matthewbascombe.com

Pinging matthewbascombe.com is no problem.

You can do two things.
1 create an A record for mail.matthewbascombe.com
2 set your mail client to use matthewbascombe.com as incoming mail server (pop3)

[mbascombe]

Well that one of the issue I found out. My server name is server1.bascombe.info which I can ping. Matthewbascombe.com is a domain on my server along with a couple other. They all have the same setting and I can ping the other except matthewbascombe.com or mail.matthewbascombe.com.
I also found out by reading that postfix is timing out when trying to connect to it. Here is the result

root@server1:~# root@server1:~# telnet localhost 25
Trying 127.0.0.1...
Connected to localhost.localdomain.
Escape character is '^]'.
220 server1.bascombe.info ESMTP Postfix (Ubuntu)
421 4.4.2 server1.bascombe.info Error: timeout exceeded
Connection closed by foreign host.
root@server1:~#

[chipsafts]

; <<>> DiG 9.2.1 <<>> Matthewbascombe.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49232
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;Matthewbascombe.com.           IN      A

;; ANSWER SECTION:
Matthewbascombe.com.    10800   IN      A       71.249.206.114

;; AUTHORITY SECTION:
Matthewbascombe.com.    10800   IN      NS      remote2.easydns.com.
Matthewbascombe.com.    10800   IN      NS      ns1.easydns.com.
Matthewbascombe.com.    10800   IN      NS      ns2.easydns.com.
Matthewbascombe.com.    10800   IN      NS      remote1.easydns.com.

;; Query time: 351 msec
;; SERVER: 192.168.1.5#53(192.168.1.5)
;; WHEN: Sun Jan  6 14:19:07 2008
;; MSG SIZE  rcvd: 141