Mail system problems.

[SkIRmiS]

Hello,

1. first problem.
Sometimes I got the strange message:
with no subject, name and et.c the body is:

X-Spam-Checker-Version: SpamAssassin 3.0.4 (2005-06-05) on changed.com
X-Spam-Level:
X-Spam-Status: No, score=-1.2 required=5.0 tests=ALL_TRUSTED,MISSING_DATE,
MISSING_SUBJECT autolearn=unavailable version=3.0.4

I got this message after sending file.txt to my email. Already, i got 5 messages like this. My email is set to system admin email in ISPconfig.

2. second problem, with quotas.
Web users and web site has quota 5000 mb. The ISPconfig shows that site are only using 23.2 mb of all 5000. Web site users does'nt has mail box quota limits. But sometimes whey cannot receive email, of a error Mail quota exceeded!

On shell:
repquota -avug | grep web29
web29 -- 410904 5120000 5120000 6992 0 0

As you can see web29 user are using 401 mb. Not 23.2 mb that says the ISPconfig. I checked the owners of users directories, everything is fine. Others sites are showing not correct size too But at least the emails are working well.

3. Where to find logs of spammassins reports, trashscan, clamav?

4. Thanks for advice.

Skirmis

[till]

Originally Posted by SkIRmiS

2. second problem, with quotas.
Web users and web site has quota 5000 mb. The ISPconfig shows that site are only using 23.2 mb of all 5000. Web site users does'nt has mail box quota limits. But sometimes whey cannot receive email, of a error Mail quota exceeded!

On shell:
repquota -avug | grep web29
web29 -- 410904 5120000 5120000 6992 0 0

As you can see web29 user are using 401 mb. Not 23.2 mb that says the ISPconfig. I checked the owners of users directories, everything is fine. Others sites are showing not correct size too But at least the emails are working well.

ISPConfig reports the size of the website directory including the subdirectorys user, logs, web, etc. If your users are able to store files in other places the sizes may differ.

3. Where to find logs of spammassins reports, trashscan, clamav?

They dont write logs by default.

[SkIRmiS]

Originally Posted by till

ISPConfig reports the size of the website directory including the subdirectorys user, logs, web, etc. If your users are able to store files in other places the sizes may differ.


They dont write logs by default.

1.The users don't have other places outside webXX.
2.I need these logs to see that happens with rejected mail.

And do you know something about my first problem?


Thanks.

[jmroth]

Well well,
I have started receiving quota exceeded errors for one user too, and the user definitely has no quota restrictions (neither does the group).
The debug output shows interesting things:
/bin/sh: line 1: let: HD_QUOTA=*1024: syntax error: operand expected (error token is "*1024")
Apparently procmail thinks QUOTA is set and then tries to do arithmetics on an empty expression which obviously goes wrong.
I didn't dig into procmail yet but maybe this helps someone figure out the real problem.
Regards,
~jm

[rafaelenrike]

I had almost the same problem. this is the error email that returns back when I send an email to a specific account (not all accounts):

This is the Postfix program at host mailserver.domain.tld.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

<web1_user1@mailserver.domain.tld> (expanded from <user1@domain.tld>):
can't create user output file. Command output: /bin/sh: let:
HD_QUOTA=*1024: syntax error: operand expected (error token is "*1024")
/bin/sh: line 1: [: !=: unary operator expected procmail: Error while
writing to "/var/mail/web1_user1"

Does anyone know why is dis happening and how to fix it?

Thanks for your help.

[till]

Please set a web (harddisk) quota for this user in ISPCOnfig.

Do you use maildir or mbox format for mail storage?

[fobicodam]

Will be usual to fix one problem to have another? im really tired of fix bugs, i dont know if they are linux or postfix or ispconfig's bugs, but im really tired..

How the hell can i fix this one?!?!?!

This is the Postfix program at host webserver2.imago.com.ar.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

<web1_daniel@webserver2.imago.com.ar> (expanded from <daniel@imago.com.ar>):
can't create user output file. Command output: procmail: Couldn't create
"/var/mail/web1_daniel"



The logs says the "·$)"·($") HD_QUOTA=*1024 error.

[till]

Which ISPConfig version do you use?
Do you use Maildir or Mbox as mail storage format?
Please post the output of the command "df -h" as falko requested?

If you dont post data like the output of the command "df -h", we are not able to help you!

[jmroth]

I don't really know but maybe what you were trying to do should be
... quota -v ${LOGNAME} | sed -n 3p ....
on line 22 of .quota.rc, otherwise the 3p wouldn't really make sense
however I do not know why my other users don't generate error messages
very strange although something is obviously wrong here

[Ovidiu]

Originally Posted by SkIRmiS

Hello,

1. first problem.
Sometimes I got the strange message:
with no subject, name and et.c the body is:

X-Spam-Checker-Version: SpamAssassin 3.0.4 (2005-06-05) on changed.com
X-Spam-Level:
X-Spam-Status: No, score=-1.2 required=5.0 tests=ALL_TRUSTED,MISSING_DATE,
MISSING_SUBJECT autolearn=unavailable version=3.0.4

I have exactly the same strange, empty emails, I get them around 5-7 times a day, its hard to track them down as they don't even have a timestamp, nothing. I had one idea, concerning their origin: it seemed like when I was trying to send an email to a non-existent mailbox I got these empty mails instead of a user unknown reply. but I can't test it as I can't send emails to local domains, because these get instantly verified...

can you try and send an email to nonexistent@web-designerz.de ? Please check if you get one ofthese empty mails right after that.