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  #1  
Old 9th January 2013, 19:46
iamshahid iamshahid is offline
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Question ispconfig3 interface doesn't open

Hi everybody
I guess I've a very small problem lying somewhere.
My primary domain is https://zaawi.co.uk and I installed ispconfig3 on port 8080, https://zaawi.co.uk:8080/
It was working for last 4-5 months and suddenly stopped working. The problem is only in interface doesn't open and shows 'page not available error'

My hosted domains are working fine and I can access database using ssh and files using sftp.

Can anybody help me with this?

Please let me know if I need to provide more information.

Kind reagards
Shahid
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  #2  
Old 10th January 2013, 07:59
till till is offline
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Please post the exact error.message from apache error.log. Did you edit any apache config files or did you install any apache modules since you accessed ispconfig the last time sucessfully?
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  #3  
Old 10th January 2013, 08:14
iamshahid iamshahid is offline
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Hi, Thanks for your reply.
I actually don't get any error on error.log
I haven't edit any apache config files at all for a while.
However, when the interface stopped working, I tried to access using ssh and saw that 46 packages can be updated. and 31 updates are security updates.
I tried to update the server and It didn't update either (if the problem is relevant somehow).

As I said, my domains are working fine and I can access the database too.

Please let me know If I can provide more information

Thanks
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  #4  
Old 10th January 2013, 08:47
till till is offline
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Quote:
I tried to update the server and It didn't update either (if the problem is relevant somehow).
Thats quite unusual and might be related. Which errors did you get when you tried to install the updates?
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  #5  
Old 10th January 2013, 16:07
iamshahid iamshahid is offline
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When I login using ssh,
Linux server1.zaawi.co.uk 3.6.5-linode47 #1 SMP Sun Nov 4 12:51:35 EST 2012 i686 GNU/Linux
Ubuntu 10.04.4 LTS

Welcome to Ubuntu!
* Documentation: https://help.ubuntu.com/

49 packages can be updated.
34 updates are security updates.


Then
root@server1:~# sudo apt-get update
Get:1 http://security.ubuntu.com lucid-security Release.gpg [198B]
Ign http://security.ubuntu.com/ubuntu/ lucid-security/main Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/restricted Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/universe Translation-en_US
Ign http://security.ubuntu.com/ubuntu/ lucid-security/multiverse Translation-en_US
Get:2 http://security.ubuntu.com lucid-security Release [57.3kB]
Get:3 http://security.ubuntu.com lucid-security/main Packages [469kB]
Get:4 http://security.ubuntu.com lucid-security/restricted Packages [2,867B]
Get:5 http://security.ubuntu.com lucid-security/main Sources [133kB]
Get:6 http://security.ubuntu.com lucid-security/restricted Sources [1,267B]
Get:7 http://security.ubuntu.com lucid-security/universe Packages [140kB]
Get:8 http://security.ubuntu.com lucid-security/universe Sources [43.4kB]
Hit http://us.archive.ubuntu.com lucid Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Translation-en_US
Hit http://us.archive.ubuntu.com lucid-updates Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com/ubuntu/ lucid-updates/multiverse Translation-en_US
Get:9 http://security.ubuntu.com lucid-security/multiverse Packages [5,360B]
Get:10 http://security.ubuntu.com lucid-security/multiverse Sources [2,337B]
Hit http://us.archive.ubuntu.com lucid Release
Hit http://us.archive.ubuntu.com lucid-updates Release
Hit http://us.archive.ubuntu.com lucid/main Packages
Hit http://us.archive.ubuntu.com lucid/restricted Packages
Hit http://us.archive.ubuntu.com lucid/main Sources
Hit http://us.archive.ubuntu.com lucid/restricted Sources
Hit http://us.archive.ubuntu.com lucid/universe Packages
Hit http://us.archive.ubuntu.com lucid/universe Sources
Hit http://us.archive.ubuntu.com lucid/multiverse Packages
Hit http://us.archive.ubuntu.com lucid/multiverse Sources
Hit http://us.archive.ubuntu.com lucid-updates/main Packages
Hit http://us.archive.ubuntu.com lucid-updates/restricted Packages
Hit http://us.archive.ubuntu.com lucid-updates/main Sources
Hit http://us.archive.ubuntu.com lucid-updates/restricted Sources
Hit http://us.archive.ubuntu.com lucid-updates/universe Packages
Hit http://us.archive.ubuntu.com lucid-updates/universe Sources
Hit http://us.archive.ubuntu.com lucid-updates/multiverse Packages
Hit http://us.archive.ubuntu.com lucid-updates/multiverse Sources
Fetched 855kB in 0s (1,366kB/s)
Reading package lists... Done


And when try to upgrade
root@server1:~# sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be upgraded:
apache2 apache2-doc apache2-mpm-prefork apache2-suexec apache2-utils apache2.2-bin apache2.2-common gnupg gnupg-curl gpgv icedtea-6-jre-cacao icedtea-netx libc-bin libc-dev-bin libc6 libc6-dev libc6-i686 libcap2 libcups2 libcupsimage2 libglib2.0-0 libmysqlclient16
libperl5.10 libpq5 libproxy0 libtiff4 libxml2 linux-libc-dev lsb-base lsb-release mysql-client mysql-client-5.1 mysql-client-core-5.1 mysql-common mysql-server mysql-server-5.1 mysql-server-core-5.1 openjdk-6-jdk openjdk-6-jre openjdk-6-jre-headless
openjdk-6-jre-lib perl perl-base perl-modules sudo vim vim-common vim-nox vim-runtime
49 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 2,219kB/105MB of archives.
After this operation, 221kB disk space will be freed.
Do you want to continue [Y/n]? y
Get:1 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main linux-libc-dev 2.6.32-45.102 [865kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gpgv 1.4.10-2ubuntu1.2 [206kB]
Get:3 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gnupg 1.4.10-2ubuntu1.2 [1,073kB]
Get:4 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main gnupg-curl 1.4.10-2ubuntu1.2 [75.5kB]
Fetched 2,219kB in 2s (1,039kB/s)
Reading changelogs... Done

apache2 (2.2.15-1) unstable; urgency=low

* This release adds and enables mod_reqtimeout, which limits the time
Apache waits for a client to send a complete request. This helps to
mitigate against certain denial of service attacks. In case of problems
with slow clients, the timeout values can be adjusted in
/etc/apache2/mods-available/reqtimeout.conf , or the module can be
disabled with "a2dismod reqtimeout".

-- Chuck Short <zulcss@ubuntu.com> Tue, 13 Apr 2010 09:09:34 -0400

/tmp/tmprTlrQ6 (END) at this point I can't do anything else, I have to quit it and open cmd again


as per the warning used 'a2dismod reqtimeout' to disable timeout update things.

When I login again I see that same message

Linux server1.zaawi.co.uk 3.6.5-linode47 #1 SMP Sun Nov 4 12:51:35 EST 2012 i686 GNU/Linux
Ubuntu 10.04.4 LTS

Welcome to Ubuntu!
* Documentation: https://help.ubuntu.com/

49 packages can be updated.
34 updates are security updates.



Please let me know if I can give you more details

Regards
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  #6  
Old 11th January 2013, 16:42
falko falko is offline
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What's the output of
Code:
netstat -tap
? Have you tried to restart Apache?
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