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  #1  
Old 31st December 2012, 17:03
kareemhali kareemhali is offline
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Default New Member / ISP Config Error ((Error code: ssl_error_rx_record_too_long))

Hi Guys,

I'm a new memeber here and this is my first post. I'm sure this site is as good as it's product, ISPConfig!.

I'm having a problem with my server. My server is a CentOS 6.3 box with ISPConfig 3.0.4.6 installed, with Apache and Dovecot.

I installed an SSL certificate from GoDaddy to use with my site, breezee.com, and the email that we're using with it. Both works more than fine.

Suddenly, I can't login to ISPconfig interface. I was able to login to it for a while after installing the ssl certs and done security stuff with both webserver and mail server, but since yesterday I can't anymore. I tried many things and after restarting I get this error:

(Error code: ssl_error_rx_record_too_long)

Now I did (update.php) again and made sure that all files are referenced to correctly but still no help. I just don't know what could be the cause of this sudden problem as everything was running normal.

Any help please ?

Regards,
Kareem.
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  #2  
Old 31st December 2012, 19:09
till till is offline
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The ssl certificate is either broken or does not exist. Are you able to access ispconfig with http ( not https) on port 8080?
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  #3  
Old 31st December 2012, 19:21
kareemhali kareemhali is offline
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Hi,

Thank you for your reply. The system was working fine for more than a week, I used to login everyday to check status and logs from ISPConfig interface. This started yesterday suddenly.

I can't login to http interface too.

Btw, after reboot the SSL error above shows for a while, then after that the error doesn't show again and the page keeps loading for a while until it says:
"The connection to breezee.com:8080 was interrupted while the page was loading."

When the SSL error is showing and I try http://breezee.com:8080 it tells me that I can't use a proxy or something like that, but when the ssl error is not showing and it's taking a while to load then the http page takes a while to load without any output too.

I'm using the same SSL certificate for the site and for ISPconfig, if you go to https://breezee.com and http://breezee.com everything works fire and you can see the certificate data. Shouldn't that mean that the SSL certificate is working fine ?

Kareem.

Last edited by kareemhali; 31st December 2012 at 19:31.
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Old 1st January 2013, 14:47
till till is offline
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Something is wrong with the ssl cert of the ispconfig vhost when you get this error. Please run the ispconfig update.php script again, when the updater asks you to create new ssl certificates for the ispconfig interface, then choose yes.
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Old 1st January 2013, 23:02
kareemhali kareemhali is offline
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But that would change the key and csr files which is tied to the SSL certificate that I'm using which is not an ISPconfig issued one, right ?
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Old 2nd January 2013, 08:13
till till is offline
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Quote:
But that would change the key and csr files which is tied to the SSL certificate that I'm using which is not an ISPconfig issued one, right ?
Yes. But as your current ssl setup is broken so the best way to get it working again is to recreate the certs. If it is working again, you can try to restore the signed ssl certs to see which of the files is not ok.
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