Rebooting system password not working

[CSARLAB]

Hello

is this error with ispconfig3?
when ever i restarting server the password of my ispconfig3 is not working i always need to reinstall

could any body or forum moderator tell me why this happening?

[till]

There is never a reinstall nescessary for such a issue, so dont reinstall.

About which password are you talking, the ispconfig admin password in the web interface or your ssh root password?

Btw. Please post ispconfig questions in the ispconfig forum

[CSARLAB]

i am talking about ispconfig3 password
i know ispconfig3 and ssh password are different
ispconfig3 password always not work when ever reboot is attempted
could you tell me any specific reason why this happening?

[till]

The most likely reason is that mysql is not started. Please logon on the shell and start mysql and try to login in ispconfig again. If that helps, then ensure that your mysql daemon starts at boot, this is the case by default but might have been disabled on your server.

[CSARLAB]

i executed service mysql start command but its the same problem

[till]

Are you able to login to mysql with e.g. phpmyadmin with the mysql login details (username and password) from file /usr/local/ispconfig/interface/lib/config.inc.php ?