500 internal server error for PHP docs in ubuntu 12.04+ISPConfig3

[arvindikchari]

Hello

I created a subdomain "sd.domain.com" using Add New Website button.

However while HTML files are being shown, for PHP files a message "500 Internal Server Error" is being shown.

I am using the latest stable version of ISPConfig 3 on a Ubuntu 12.04 VPS.

In the apache logs only multiple messages conveying same info- that "favicon.ico" is missing are there-- now I have uploaded that as well-- however there is no other message in apache logs.

Any help would be appreciated.

Thanks,
Arvind.

[falko]

Did you check if there's a syntax error in your PHP script?

Does this simple file work?

PHP Code:

<?php
phpinfo();
?>

[arvindikchari]

Hi

I uploaded the simple PHP file you had provided-- and it works perfectly.

Later I checked and saw that the script which is giving 500 error requires Ioncube loader.

I copied the Ioncube files to the web folder, and when I ran the ioncube installer it gives an error that "Open_Basedir restriction is in effect"

Please let me know how to resolve this-- also this same problem will be there for a few more domains where I have to install the same Ioncube encoded script.

Regards,
Arvind.

[falko]

You must add all needed directories to the open_basedir field on the Options tab of that website in ISPConfig.