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Old 2nd September 2005, 06:47
ahuen ahuen is offline
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Default isp manager - can't create reseller, client, hosting plan etc

All,

I just got the ISPConfig 2.0.8 installed and when I tried to create a reseller, client, hosting plan, new site etc in the ISP manager section i get "The requested document type does not exist" I looked in the php file ispconfig\web\isp_kunde\new\kunde.php and it seems like it is refering doctype_id =1012 and i checked in my db the doc definition is there.

in kunde.php
header("Location: ../../multidoc/edit/edit.php?doctype_id=1012&s=$s");

pls help.

Thanks.
Al
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Old 2nd September 2005, 10:02
till till is online now
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Quote:
Originally Posted by ahuen
All,

I just got the ISPConfig 2.0.8 installed and when I tried to create a reseller, client, hosting plan, new site etc in the ISP manager section i get "The requested document type does not exist" I looked in the php file ispconfig\web\isp_kunde\new\kunde.php and it seems like it is refering doctype_id =1012 and i checked in my db the doc definition is there.

in kunde.php
header("Location: ../../multidoc/edit/edit.php?doctype_id=1012&s=$s");

pls help.

Thanks.
Al

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Old 2nd September 2005, 15:37
ahuen ahuen is offline
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Quote:
Originally Posted by till
Have you disabled cookies in your browser?
Cookie is enabled. Still no go. pls help.

thx
Al
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  #4  
Old 2nd September 2005, 15:54
till till is online now
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Quote:
Originally Posted by ahuen
Cookie is enabled. Still no go. pls help.
Can you please try another browser (e.g. firefox) with default security settings.

the error "The requested document type does not exist" is shown when you call a non existant document type or when the doctype_id variable is empty.

Have you cnahnge settings in the php.ini of the controlpanel PHP?
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Old 2nd September 2005, 16:25
ahuen ahuen is offline
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Till,

just tried in firefox. got the same error. i did not change the php.ini.
however when i did the install of ISPConfig it did not load the tables or data. I had to run the install_ispconfig/db_ispconfig.sql manually. It could be data related.

Can I get a db dump for a clean install, if you have one?

Thanks.
Al
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  #6  
Old 2nd September 2005, 16:28
till till is online now
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Quote:
Originally Posted by ahuen
Till,

just tried in firefox. got the same error. i did not change the php.ini.
however when i did the install of ISPConfig it did not load the tables or data. I had to run the install_ispconfig/db_ispconfig.sql manually. It could be data related.

Can I get a db dump for a clean install, if you have one?

Thanks.
Al
OK, that makes the situation clearer. No, you cant install ISPConfig by installing the sql-dump manually. Please uninstall ISPConfig by executing:

/root/ispconfig/uninstall

Then reinstall ispconfig. If you get any errors or problems, post them here we will help you to get around them.
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