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  #1  
Old 4th February 2008, 05:44
dactor dactor is offline
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Default Management/system config/settings & /server/settings not working!!

Hello

I have ISPConfig installed on Ubuntu 7.1. All went fine and everything works ok with testing and live clients. this installation has been active for over a month.

In the past few days, when accessing the control panel (www.domain.com:81) we are unable to access any of the management/system config or even /server!!! this only applies to the live system, or development version is intact with no issues.

Please anyone can suggest a course of action?

regards

Dac
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  #2  
Old 4th February 2008, 12:45
till till is online now
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Please have a look in the ispconfig database, is there a record in the table isp_isp_server with doc_id = 1
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  #3  
Old 4th February 2008, 12:57
dactor dactor is offline
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hello

Till thanks for the quick reply. I did go to

/var/lib/mysql/ispconfigdb to find only the below files...i could not find isp_isp_server!!

total 1328
drwx------ 2 mysql mysql 4096 Feb 3 22:09 .
drwxr-xr-x 4 mysql mysql 4096 Feb 3 21:58 ..
-rw-rw---- 1 mysql mysql 65 Jan 19 05:34 db.opt
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 del_status.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 del_status.MYI
-rw-rw---- 1 mysql mysql 8806 Feb 3 22:09 del_status.frm
-rw-rw---- 1 mysql mysql 208 Feb 3 22:09 dns_a.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 dns_a.MYI
-rw-rw---- 1 mysql mysql 8678 Feb 3 22:09 dns_a.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 dns_cname.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 dns_cname.MYI
-rw-rw---- 1 mysql mysql 8666 Feb 3 22:09 dns_cname.frm
-rw-rw---- 1 mysql mysql 570 Feb 3 22:09 dns_dep.MYD
-rw-rw---- 1 mysql mysql 11264 Feb 3 22:11 dns_dep.MYI
-rw-rw---- 1 mysql mysql 8970 Feb 3 22:09 dns_dep.frm
-rw-rw---- 1 mysql mysql 620 Feb 3 22:09 dns_isp_dns.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 dns_isp_dns.MYI
-rw-rw---- 1 mysql mysql 9040 Feb 3 22:09 dns_isp_dns.frm
-rw-rw---- 1 mysql mysql 328 Feb 3 22:09 dns_mx.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 dns_mx.MYI
-rw-rw---- 1 mysql mysql 8720 Feb 3 22:09 dns_mx.frm
-rw-rw---- 1 mysql mysql 1000 Feb 3 22:09 dns_nodes.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:11 dns_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 dns_nodes.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 dns_secondary.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 dns_secondary.MYI
-rw-rw---- 1 mysql mysql 8714 Feb 3 22:09 dns_secondary.frm
-rw-rw---- 1 mysql mysql 128 Feb 3 22:09 dns_spf.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 dns_spf.MYI
-rw-rw---- 1 mysql mysql 8906 Feb 3 22:09 dns_spf.frm
-rw-rw---- 1 mysql mysql 247040 Feb 3 22:09 doctype.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 doctype.MYI
-rw-rw---- 1 mysql mysql 8874 Feb 3 22:09 doctype.frm
-rw-rw---- 1 mysql mysql 36 Feb 3 22:09 groups.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 groups.MYI
-rw-rw---- 1 mysql mysql 8780 Feb 3 22:09 groups.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 help_documents.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 help_documents.MYI
-rw-rw---- 1 mysql mysql 8746 Feb 3 22:09 help_documents.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 help_nodes.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 help_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 help_nodes.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 help_tickets.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 help_tickets.MYI
-rw-rw---- 1 mysql mysql 8936 Feb 3 22:09 help_tickets.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_com.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_com.MYI
-rw-rw---- 1 mysql mysql 8756 Feb 3 22:09 isp_com.frm
-rw-rw---- 1 mysql mysql 760 Feb 3 22:09 isp_dep.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:11 isp_dep.MYI
-rw-rw---- 1 mysql mysql 8970 Feb 3 22:09 isp_dep.frm
-rw-rw---- 1 mysql mysql 44 Feb 3 22:09 isp_dienste.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_dienste.MYI
-rw-rw---- 1 mysql mysql 8992 Feb 3 22:09 isp_dienste.frm
-rw-rw---- 1 mysql mysql 396 Feb 3 22:09 isp_fakt_artikel.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_fakt_artikel.MYI
-rw-rw---- 1 mysql mysql 9252 Feb 3 22:09 isp_fakt_artikel.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_fakt_dep.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_fakt_dep.MYI
-rw-rw---- 1 mysql mysql 8970 Feb 3 22:09 isp_fakt_dep.frm
-rw-rw---- 1 mysql mysql 556 Feb 3 22:09 isp_fakt_nodes.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:11 isp_fakt_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 isp_fakt_nodes.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_fakt_rechnung.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_fakt_rechnung.MYI
-rw-rw---- 1 mysql mysql 8820 Feb 3 22:09 isp_fakt_rechnung.frm
-rw-rw---- 1 mysql mysql 804 Feb 3 22:09 isp_fakt_record.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_fakt_record.MYI
-rw-rw---- 1 mysql mysql 8996 Feb 3 22:09 isp_fakt_record.frm
-rw-rw---- 1 mysql mysql 392 Feb 3 22:09 isp_firewall.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_firewall.MYI
-rw-rw---- 1 mysql mysql 8816 Feb 3 22:09 isp_firewall.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_htaccess.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_htaccess.MYI
-rw-rw---- 1 mysql mysql 8770 Feb 3 22:09 isp_htaccess.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_isp_actions.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_isp_actions.MYI
-rw-rw---- 1 mysql mysql 8778 Feb 3 22:09 isp_isp_actions.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_isp_admin.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_isp_admin.MYI
-rw-rw---- 1 mysql mysql 8606 Feb 3 22:09 isp_isp_admin.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_isp_datenbank.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_isp_datenbank.MYI
-rw-rw---- 1 mysql mysql 8862 Feb 3 22:09 isp_isp_datenbank.frm
-rw-rw---- 1 mysql mysql 220 Feb 3 22:09 isp_isp_domain.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_isp_domain.MYI
-rw-rw---- 1 mysql mysql 9046 Feb 3 22:09 isp_isp_domain.frm
-rw-rw---- 1 mysql mysql 412 Feb 3 22:09 isp_isp_kunde.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_isp_kunde.MYI
-rw-rw---- 1 mysql mysql 14020 Feb 3 22:09 isp_isp_kunde.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_isp_reseller.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_isp_reseller.MYI
-rw-rw---- 1 mysql mysql 20110 Feb 3 22:09 isp_isp_reseller.frm
-rw-rw---- 1 mysql mysql 1384 Feb 3 22:09 isp_isp_user.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_isp_user.MYI
-rw-rw---- 1 mysql mysql 9966 Feb 3 22:09 isp_isp_user.frm
-rw-rw---- 1 mysql mysql 552 Feb 3 22:09 isp_isp_web.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_isp_web.MYI
-rw-rw---- 1 mysql mysql 15732 Feb 3 22:09 isp_isp_web.frm
-rw-rw---- 1 mysql mysql 60 Feb 3 22:09 isp_isp_web_template.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_isp_web_template.MYI
-rw-rw---- 1 mysql mysql 9722 Feb 3 22:09 isp_isp_web_template.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_monitor.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_monitor.MYI
-rw-rw---- 1 mysql mysql 8978 Feb 3 22:09 isp_monitor.frm
-rw-rw---- 1 mysql mysql 1392 Feb 3 23:05 isp_nodes.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 23:05 isp_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 isp_nodes.frm
-rw-rw---- 1 mysql mysql 884 Feb 3 22:09 isp_server.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 isp_server.MYI
-rw-rw---- 1 mysql mysql 31534 Feb 3 22:09 isp_server.frm
-rw-rw---- 1 mysql mysql 24 Feb 3 22:09 isp_server_ip.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 isp_server_ip.MYI
-rw-rw---- 1 mysql mysql 8644 Feb 3 22:09 isp_server_ip.frm
-rw-rw---- 1 mysql mysql 17 Feb 3 22:09 isp_serverstatus.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 isp_serverstatus.MYI
-rw-rw---- 1 mysql mysql 8606 Feb 3 22:09 isp_serverstatus.frm
-rw-rw---- 1 mysql mysql 224 Feb 4 00:30 isp_traffic.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 4 00:30 isp_traffic.MYI
-rw-rw---- 1 mysql mysql 8814 Feb 3 22:09 isp_traffic.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 isp_traffic_ip.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 isp_traffic_ip.MYI
-rw-rw---- 1 mysql mysql 8770 Feb 3 22:09 isp_traffic_ip.frm
-rw-rw---- 1 mysql mysql 4528 Feb 3 22:09 listtype.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 listtype.MYI
-rw-rw---- 1 mysql mysql 8908 Feb 3 22:09 listtype.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 login.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 login.MYI
-rw-rw---- 1 mysql mysql 8762 Feb 3 22:09 login.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 multidoc_dep.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 multidoc_dep.MYI
-rw-rw---- 1 mysql mysql 8970 Feb 3 22:09 multidoc_dep.frm
-rw-rw---- 1 mysql mysql 40 Feb 3 22:36 multidoc_nodes.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:36 multidoc_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 multidoc_nodes.frm
-rw-rw---- 1 mysql mysql 27120 Feb 4 05:48 session.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 4 05:48 session.MYI
-rw-rw---- 1 mysql mysql 9122 Feb 3 22:09 session.frm
-rw-rw---- 1 mysql mysql 36 Feb 3 22:09 sys_config.MYD
-rw-rw---- 1 mysql mysql 3072 Feb 3 22:11 sys_config.MYI
-rw-rw---- 1 mysql mysql 8894 Feb 3 22:09 sys_config.frm
-rw-rw---- 1 mysql mysql 380 Feb 3 22:09 sys_dep.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:11 sys_dep.MYI
-rw-rw---- 1 mysql mysql 8970 Feb 3 22:09 sys_dep.frm
-rw-rw---- 1 mysql mysql 516 Feb 3 22:09 sys_modules.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 sys_modules.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 sys_modules.frm
-rw-rw---- 1 mysql mysql 0 Feb 3 22:09 sys_news.MYD
-rw-rw---- 1 mysql mysql 1024 Feb 3 22:11 sys_news.MYI
-rw-rw---- 1 mysql mysql 8814 Feb 3 22:09 sys_news.frm
-rw-rw---- 1 mysql mysql 1616 Feb 3 22:09 sys_nodes.MYD
-rw-rw---- 1 mysql mysql 5120 Feb 3 22:11 sys_nodes.MYI
-rw-rw---- 1 mysql mysql 8904 Feb 3 22:09 sys_nodes.frm
-rw-rw---- 1 mysql mysql 544 Feb 3 22:09 sys_user.MYD
-rw-rw---- 1 mysql mysql 4096 Feb 3 22:11 sys_user.MYI
-rw-rw---- 1 mysql mysql 13914 Feb 3 22:09 sys_user.frm
mysql mysql 40 Feb 3 22:09 user_groups.MYD
mysql mysql 5120 Feb 3 22:11 user_groups.MYI
mysql mysql 8790 Feb 3 22:09 user_groups.frm


very weird indeed!

thanks

Last edited by dactor; 4th February 2008 at 13:01.
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  #4  
Old 4th February 2008, 13:02
till till is online now
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Sorry, the correct table name is isp_server. Please use phpmyadmin to look into the datbase and check if a record with doc_id = 1 is inside.
__________________
Till Brehm
--
Get ISPConfig support and the ISPConfig 3 manual from ispconfig.org.
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  #5  
Old 4th February 2008, 13:42
dactor dactor is offline
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i managed to get into the DB

yes there is this record.

just to add to the confusion, we find that all of the Management Tree links that point to anything in the Multidoc is not working:
Sys Config
Form Designer
Server
Recycle Bin

yet in the welcome first page a listing of ISP Server Status works!! even though its connected to the multidoc

Last edited by dactor; 4th February 2008 at 13:49.
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  #6  
Old 5th February 2008, 17:00
dactor dactor is offline
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hello Till,

any further instructions?

regards
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