Originally Posted by till
Which messages appear in the mail log file when you try to fetch the emails with outlook. Also make sure that you use the username (web[ID]_user) in outlook as username and not the email address.
That is sort of what is throwing me. There is no entries at all in the mail log when outlook tries to connect. The only entry that appears is when the test email is sent.
I am using the web1_username format as well.