SSH access for site user
I'm attempting to give SSH access for a site user and am being extremely unsuccessful. I've created the site and placed a check mark next to Shell Access. Under User & Email, I created a user and placed a check mark next to Administrator and Shell Access. When I attempt to use Putty to access the site, I can enter the username but immediately after entering the password, Putty closes. What have I missed?
Thanks for any guidance!