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Old 13th May 2013, 16:23
Hairy Hairy is offline
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Originally Posted by till View Post
Looks as if you dont use the full username of the ftp user. A FTP username consis of the prefix + the username, take a look at the ftp user list in ispconfig, the username incl. prefix is displayed there.
I don't know. Sorry Maybe, check that the username and passwords you are using are actually correct? .. Just a suggestion.
I lean heavily towards these solutions. It looks like you aren't using the correct username and password. The prefix is part of the username. I have these prefixes turned off in my installation by going to System -> Main Config -> Then delete all of the prefixes out of the 5 boxes and click Save. Now, whenever I create a new user, he doesn't have that prefix as part of his username.
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