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Ive done the dig using the new nameserver to dig from and it doesnt work.
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Then your dns is blocked b a firewall or you configured bins to listen only on localhost.
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Also i'm talking about entering the email address on the template page example: you enter test@test.com and the form saves it as test.test.com
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Thats absolutely correct as mail addresses in dns records are saved in this way and ispconfig corrects your wrong input automatically. You might want to read a bit more about BIND dns file format before complaining that ispconfig handles this wrong.