Originally Posted by guimnk
I dont know what to do to fix it.. all new FTP users cannot log in because they have no authority..
Is there anything I can do?
You are talking about FTP? You should have mentioned that before, as FTP users have never a record in /etc/password in ispconfig 3. FTP users are virtual users and exist only in mysql. So your system is working properly when it does not add anything to /etc/passwd when you add a FTP user.
If you have login problems with FTP, enable verbose logging in pure-ftpd and check what the error is.