@beejees: Please delete the shell user, wait a few minutes and then create it again. The problem is not the line in the /etc/passwd file, the problem is that the jail is not setup correctly.
@quentusrex: The main.cf file is not overwritten because ispconfig is using postconf to change just some variables, if the variables are laready correct, then the file is not touched. So it might look like the config process is not run.
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