I agree it looks like that, but I used what was in the csr box. I also wonder if the key was right.
With Step 6 - Go back to ISPConfig and create a new certificate as you would normally. - Would that be normally as in the normal way you documented it below?
Also, I assume we should re-activate SSL for the site once the cert is in.
I did notice some strangeness with boxes being populated (as you mentioned). I wonder is it possible / better (for now) to create a certificate the old fashioned way and then save it in place of the .csr .key and .crt that ISPConfig spits out?