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Old 10th June 2009, 16:59
newz2000 newz2000 is offline
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Do you know if this is a planned feature or if there's a way to manipulate the backend to achieve the desired results?

By the way, " a completely different software ... it has different features..." is a BS statement. It has the same name, most of the same features, the only apparent change is a version number increase. A more valid reply would be one of these:
  • That feature has been deprecated in this version, it will no longer be supported because
    1. it's not technically possible (technical limitation) or
    2. users didn't like that feature and wanted us to remove it (design decision)
  • That feature is not yet ready but is in progress or planned for a future version

Either of these answers would have changed the reply from a snide statement (what, you think you get the same features in the new version?) into an informative response.
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