Originally Posted by Tribal-Dolphin
Because you're connected as Admin. The admin can no send ticket. He only can answer to Reseller/Client ticket.
Connect to ISPConfig as Reseller or Client, the "New Ticket" menu appears.
Ok, it's working!
One thing: Can you format the Unix timestamps behind "Date:" into a human readable format? Like 24/08/2005 or 24.08.2005 or 24-08-2005 (I think in the U.S. it's 08/24/2005 but I'll never get used to that...