ill have to play wit it a little bit more. meanwhile, i had to get my site up, so i used their control panel. once the whole server was re-imaged, when i logged into their control panel for the first time, i got a message:
Domain Configuration - Add Domain Wizard - Hardware Firewall Problem
You appear to have a hardware firewall installed.
However, no mappings currently exist between internal and external IP addresses.
Please use the IP Addresses tool to configure IP address mappings.
so i did, and they had this tool where they make it work through a firewall mapping,
does ispconfig have anything like that. if not, it would be good to have