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mccharlet 22nd January 2013 21:18

I'm not received the email

I have a server with ispconfig on debian.

I have create a mailbox, but not receive the email

The client receive this


Diagnostic-Code: x-unix; user unknown
On the mail.log


Jan 22 20:12:42 srv1 postfix/pipe[2638]: 7B99513014D: to=<yves@domain2.tld>, relay=dovecot, delay=0.04, delays=0.01/0/0/0.03, dsn=5.1.1, status=bounced (user unknown)
My server name is srv1.domain.tld and the mailbox is yves@domain2.tld

My configuration


root@srv1:~# hostname -f
root@srv1:~# cat /etc/hosts
::1 localhost.localdomain localhost localhost.localdomain localhost
# Auto-generated hostname. Please do not remove this comment. srv1.domain.tld srv1
root@srv1:~# cat /etc/mailname
root@srv1:~# cat /etc/postfix/ |grep domain.tld
mydestination = srv1.domain.tld, localhost, localhost.localdomain
myhostname = srv1.domain.tld

I have an other mailbox with an other domain and it's ok. But if i create a new mailbox with this domain, it's out :-(

falko 23rd January 2013 18:25

Does yves@domain2.tld exist in the mail_user table in the ISPConfig database?

mccharlet 23rd January 2013 19:00


The problem is the username is not the same email address

I have change in /etc/dovecot/dovecot-sql.conf

I have remplace login = '%u' by login = '%u' or email = '%u'

It's a bug or by design ?

Best regards

till 23rd January 2013 19:04

This is a bug in ISPConfig deovecot config template and has been fixed already in 3.0.5 beta.

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