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CSARLAB 16th October 2012 11:25

Rebooting system password not working

is this error with ispconfig3?
when ever i restarting server the password of my ispconfig3 is not working i always need to reinstall

could any body or forum moderator tell me why this happening?

till 16th October 2012 11:55

There is never a reinstall nescessary for such a issue, so dont reinstall.

About which password are you talking, the ispconfig admin password in the web interface or your ssh root password?

Btw. Please post ispconfig questions in the ispconfig forum :)

CSARLAB 16th October 2012 12:13

i am talking about ispconfig3 password
i know ispconfig3 and ssh password are different
ispconfig3 password always not work when ever reboot is attempted
could you tell me any specific reason why this happening?

till 16th October 2012 12:14

The most likely reason is that mysql is not started. Please logon on the shell and start mysql and try to login in ispconfig again. If that helps, then ensure that your mysql daemon starts at boot, this is the case by default but might have been disabled on your server.

CSARLAB 16th October 2012 12:18

i executed service mysql start command but its the same problem

till 16th October 2012 12:20

Are you able to login to mysql with e.g. phpmyadmin with the mysql login details (username and password) from file /usr/local/ispconfig/interface/lib/ ?

CSARLAB 16th October 2012 12:27

nope and also my ispconfig3 link is not working its keeps on loading

till 16th October 2012 12:35

Ok, so the cause of the problem is the mysql login.

Check with:

ps a-ux | grep mysql

if mysql is running after you started it.

Then take alook the the apache error.log file for errors and at the syslog file for apache or mysql errors.

CSARLAB 16th October 2012 12:50

look like mysql is not working
i tried mysql is not responding
apache is working quite nicely

till 16th October 2012 12:52

Which Linux distribution do you use?
Are there no errors in /var/log/syslog when you restart mysql?

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