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fireshard 22nd August 2012 23:09

Ftp Passwords not working

I've recently installed ISPConfig on an Ubuntu virtual server and it says that all services are working in the monitor tab of ISPConfig, but when I created an ftp account and tried to logon with Filezilla, it told me the password was incorrect and I check if it was the wrong password, but it is not, does anyone know how to fix this issue ?

Thank you in advance.

Text from Filezilla, with hostname and IP removed.
Status: Resolving address of hostname.domain.tld
Status: Connecting to *.*.*.*:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 20:39. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER creatures_wsftp
Response: 331 User creatures_wsftp OK. Password required
Command: PASS ********
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

yuro 23rd August 2012 00:25

I'm having the same problem as well. Same scenario too. Ubuntu VM, fresh install.

Croydon 23rd August 2012 10:12

Please have a look in the server logs (ftp-server log, syslog, auth.log) if there are any messages during login try.

yuro 25th August 2012 01:03

from /var/log/auth.log
Here's what seems to be the issue. Seems Jailkit is the problem, but not sure what to do.

from /var/log/auth.log

Aug 24 14:55:30 server1 sshd[3760]: Accepted password for [client_user] from port 53909 ssh2
Aug 24 14:55:30 server1 sshd[3760]: pam_unix(sshd:session): session opened for user [client_user] by (uid=0)
Aug 24 14:55:31 server1 sshd[3878]: subsystem request for sftp by user [client_user]
Aug 24 14:55:31 server1 jk_chrootsh[3879]: now entering jail /var/www/clients/client1/web1 for user [client_user] (5004) with arguments -c /usr/lib/openssh/sftp-server
Aug 24 14:55:31 server1 sshd[3760]: pam_unix(sshd:session): session closed for user [client_user]

yuro 25th August 2012 05:22

Fixed. Was a problem with Jailkit.

Found the solution in the developers forum:

I can now use SFTP with Coda for my sites with jailkit securely.

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