||14th November 2011 10:23
can't receive mail from GMAIL
Have 20 acc. on my server. Can send and receive all mail except from gmail.
When send mail to email@example.com
from gmail no mail arrives and gmail set's an error, but from all other it arrives ok.
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at...
||14th November 2011 10:46
Which error message do you get in the mail log file?
||14th November 2011 11:12
no errors !
||14th November 2011 12:01
And no delivery attemps from google? Then there might be a problem with the dns MX records of that domain.
||14th November 2011 14:29
DNS records for one site looks like this:
Domain NS records Nameserver records returned by the parent servers are:
ns1.server.com. ['9x.1x.xx.xx'] (NO GLUE) [TTL=86400]
ns2.server.com. ['9x.1x.xx.xx'] (NO GLUE) [TTL=86400]
Pass Your nameservers are listed Good. The parent server ns8.arnes.si has your nameservers listed. This is a must if you want to be found as anyone that does not know your DNS servers will first ask the parent nameservers.
Info DNS Parent sent Glue The parent nameserver ns8.arnes.si is not sending out GLUE for every nameservers listed, meaning he is sending out your nameservers host names without sending the A records of those nameservers. It's ok but you have to know that this will require an extra A lookup that can delay a little the connections to your site. This happens a lot if you have nameservers on different TLD (domain.com for example with nameserver ns.domain.org.)
Pass Nameservers A records Good. Every nameserver listed has A records. This is a must if you want to be found.
NS Info NS records from your nameservers NS records got from your nameservers listed at the parent NS are:
ns1.server.com ['9x.1x.xx.xx'] [TTL=86400]
ns2.server.com ['9x.1x.xx.xx'] [TTL=86400]
Pass Recursive Queries Good. Your nameservers (the ones reported by the parent server) do not report that they allow recursive queries for anyone.
Pass Same Glue The A records (the GLUE) got from the parent zone check are the same as the ones got from your nameservers. You have to make sure your parent server has the same NS records for your zone as you do according to the RFC. This tests only nameservers that are common at the parent and at your nameservers. If there are any missing or stealth nameservers you should see them below!
Information Glue for NS records INFO: GLUE was not sent when I asked your nameservers for your NS records.This is ok but you should know that in this case an extra A record lookup is required in order to get the IPs of your NS records. The nameservers without glue are:
You can fix this for example by adding A records to your nameservers for the zones listed above.
Pass Mismatched NS records OK. The NS records at all your nameservers are identical.
Pass DNS servers responded Good. All nameservers listed at the parent server responded.
Pass Name of nameservers are valid OK. All of the NS records that your nameservers report seem valid.
Pass Multiple Nameservers Good. You have multiple nameservers. According to RFC2182 section 5 you must have at least 3 nameservers, and no more than 7. Having 2 nameservers is also ok by me.
Pass Nameservers are lame OK. All the nameservers listed at the parent servers answer authoritatively for your domain.
Pass Missing nameservers reported by parent OK. All NS records are the same at the parent and at your nameservers.
Pass Missing nameservers reported by your nameservers OK. All nameservers returned by the parent server ns8.arnes.si are the same as the ones reported by your nameservers.
Pass Domain CNAMEs OK. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present.
Pass NSs CNAME check OK. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present.
Warn Different subnets WARNING: Not all of your nameservers are in different subnets
Pass IPs of nameservers are public Ok. Looks like the IP addresses of your nameservers are public. This is a good thing because it will prevent DNS delays and other problems like
Pass DNS servers allow TCP connection OK. Seems all your DNS servers allow TCP connections. This is a good thing and useful even if UDP connections are used by default.
Warn Different autonomous systems WARNING: Single point of failure
Pass Stealth NS records sent Ok. No stealth ns records are sent
SOA Info SOA record The SOA record is:
Primary nameserver: ns1.server.com
Hostmaster E-mail address: firstname.lastname@example.org
Serial #: 2011111302
Expire: 604800 1 weeks
Default TTL: 86400
Pass NSs have same SOA serial OK. All your nameservers agree that your SOA serial number is 2011111302.
Pass SOA MNAME entry OK. ns1.server.com That server is listed at the parent servers.
Pass SOA Serial Your SOA serial number is: 2011111302. This appears to be in the recommended format of YYYYMMDDnn.
Pass SOA REFRESH OK. Your SOA REFRESH interval is: 28800. That is OK
Pass SOA RETRY Your SOA RETRY value is: 7200. Looks ok
Pass SOA EXPIRE Your SOA EXPIRE number is: 604800.Looks ok
Pass SOA MINIMUM TTL Your SOA MINIMUM TTL is: 86400. This value was used to serve as a default TTL for records without a given TTL value and now is used for negative caching (indicates how long a resolver may cache the negative answer). RFC2308 recommends a value of 1-3 hours. Your value of 86400 is OK.
MX Info MX Records Your MX records that were reported by your nameservers are:
20 ns1.server.com 9x.1x.xx.xx
10 aspmx.l.google.com 220.127.116.11 (no glue)
[These are all the MX records that I found. If there are some non common MX records at your nameservers you should see them below. ]
Pass Different MX records at nameservers Good. Looks like all your nameservers have the same set of MX records. This tests to see if there are any MX records not reported by all your nameservers and also MX records that have the same hostname but different IPs
Pass MX name validity Good. I did not detect any invalid hostnames for your MX records.
Pass MX IPs are public OK. All of your MX records appear to use public IPs.
Pass MX CNAME Check OK. No problems here.
Pass MX A request returns CNAME OK. No CNAMEs returned for A records lookups.
Pass MX is not IP OK. All of your MX records are host names.
Pass Number of MX records Good. Looks like you have multiple MX records at all your nameservers. This is a good thing and will help in preventing loss of mail.
Pass Mismatched MX A OK. I did not detect differing IPs for your MX records.
Pass Duplicate MX A records OK. I have not found duplicate IP(s) for your MX records. This is a good thing.
Pass Reverse MX A records (PTR) Your reverse (PTR) record:
18.104.22.168.in-addr.arpa -> 9x-1x-xx-xx.static.isp.net
22.214.171.124.in-addr.arpa -> fx-in-f27.1e100.net
You have reverse (PTR) records for all your IPs, that is a good thing.
WWW Info WWW A Record Your www.mysite.com A record is:
Pass IPs are public OK. All of your WWW IPs appear to be public IPs.
Pass WWW CNAME OK. No CNAME
||21st November 2011 23:18
Here are outputs:
dig MX mysite.com
; <<>> DiG 9.6.1-P3 <<>> MX mysite.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31019
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 0
;; QUESTION SECTION:
;mysite.com. IN MX
;; ANSWER SECTION:
mysite.com. 86400 IN MX 10 ns1.server.com.
;; AUTHORITY SECTION:
mysite.com. 86400 IN NS ns2.server.com.
mysite.com. 86400 IN NS ns1.server.com.
;; Query time: 185 msec
;; SERVER: 192.168.123.254#53(192.168.123.254)
;; WHEN: Mon Nov 21 22:30:14 2011
;; MSG SIZE rcvd: 103
and dig A ns1.server.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20141
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 10
;; QUESTION SECTION:
;ns1.server.com. IN A
;; ANSWER SECTION:
ns1.server.com. 60 IN A 9x.1x.xx.xx
can't find the problem. Today tested all other 'outside' mail my clients have and all mail arrived except from gmail.
||23rd December 2011 10:08
Got it all working now.
So here it goes... had to reinstall complete postfix with factory settings one more time, then configure it and same with courier and that did the trick. Guess something was wrong in any of these two .conf files.
Hope it helps someone else in future.
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