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-   -   Email Mailbox "Send copy to" field (http://www.howtoforge.com/forums/showthread.php?t=54495)

JESUSSAVES 10th October 2011 23:16

Email Mailbox "Send copy to" field
 
Hi,

I wanted to send a copy of any mail I get in "admin" mailbox to "support" box because I plan to work mainly out of the "support" mailbox. Both are defined to mydomain.tld.

So I entered "support@mydomain.tld" into the "Send copy to" field of the "admin" Email Mailbox panel, however when I send mail to "admin@mydomain.tld" (from an outside mailbox) it isn't also being send over to "support@mydomain.tld".

So I'm wondering what could be wrong?

Could someone please point the way to go on resolving this?

till 10th October 2011 23:41

Please empty the send copy to field, click save, enter the email address again, click save and wait a few minutes. Then try again.

JESUSSAVES 11th October 2011 02:00

mail found unto system account
 
I tried removing the contents of the field and entering it again, waited awhile and tried it again. Still not in Squirrelmail.

I have a system account by the same name "support"; this is where I found it. If I send mail directly to "support@mydomain.tld" the mail shows up in Squirrelmail but the "Send copy to" field is sending it to my system account?

I was expecting everything is Squirrelmail. What can I do to correct this?

Thanks for you help.

till 11th October 2011 09:56

Please post the exact lines that get added to the mail log when you send a email to the account that uses the sennd copy to function.

JESUSSAVES 11th October 2011 17:48

maillog from using "Send to field" - last attempt yesterday
 
Oct 10 18:30:02 ns01 postfix/smtpd[23800]: disconnect from localhost[::1]
Oct 10 18:30:57 ns01 postfix/smtpd[23800]: connect from mail-ww0-f51.google.com[74.125.82.51]
Oct 10 18:30:58 ns01 postfix/smtpd[23800]: A5C8D20A3F: client=mail-ww0-f51.google.com[74.125.82.51]
Oct 10 18:30:58 ns01 postfix/cleanup[23830]: A5C8D20A3F: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7 rEWkg@mail.gmail.com>
Oct 10 18:30:58 ns01 postfix/qmgr[1639]: A5C8D20A3F: from=<cliffjohnson23@gmail.com>, size=1538, nrcpt=1 (queue active)
Oct 10 18:30:59 ns01 postfix/smtpd[23836]: connect from unknown[127.0.0.1]
Oct 10 18:30:59 ns01 postfix/smtpd[23836]: C53C120AA7: client=unknown[127.0.0.1]
Oct 10 18:30:59 ns01 postfix/cleanup[23830]: C53C120AA7: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7 rEWkg@mail.gmail.com>
Oct 10 18:30:59 ns01 postfix/qmgr[1639]: C53C120AA7: from=<cliffjohnson23@gmail.com>, size=2019, nrcpt=1 (queue active)
Oct 10 18:30:59 ns01 amavis[1436]: (01436-01) Passed CLEAN, [74.125.82.51] [74.125.82.51] <cliffjohnson23@gmail.com> -> <admin@delcowebhosting.com>, Message-ID: <CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEW kg@mail.gmail.com>, mail_id: hqhabG-m1d7p, Hits: -0.689, size: 1538, queued_as: C53C120AA7, 919 ms
Oct 10 18:30:59 ns01 postfix/smtp[23831]: A5C8D20A3F: to=<admin@delcowebhosting.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.3, delays=0.36/0.01/0.01/0.91, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=01436-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as C53C120AA7)
Oct 10 18:30:59 ns01 postfix/qmgr[1639]: A5C8D20A3F: removed
Oct 10 18:30:59 ns01 sendmail[23848]: p9AMUxlj023848: Authentication-Warning: ns01.delcowebhosting.com: vmail set sender to <> using -f
Oct 10 18:31:00 ns01 sendmail[23848]: p9AMUxlj023848: from=<>, size=2057, class=0, nrcpts=1, msgid=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj 9V7rEWkg@mail.gmail.com>, relay=vmail@localhost
Oct 10 18:31:00 ns01 postfix/smtpd[23849]: connect from localhost[127.0.0.1]
Oct 10 18:31:00 ns01 sendmail[23848]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Oct 10 18:31:00 ns01 postfix/smtpd[23849]: 1FE8F20AA9: client=localhost[127.0.0.1]
Oct 10 18:31:00 ns01 postfix/cleanup[23830]: 1FE8F20AA9: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7 rEWkg@mail.gmail.com>
Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 1FE8F20AA9: from=<>, size=2528, nrcpt=1 (queue active)
Oct 10 18:31:00 ns01 sendmail[23848]: p9AMUxlj023848: to=support@delcowebhosting.com, delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=32057, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 1FE8F20AA9)
Oct 10 18:31:00 ns01 amavis[1435]: (01435-02) NOTICE: reconnecting in response to: err=2006, HY000, DBD::mysql::st execute failed: MySQL server has gone away at (eval 78) line 166, <GEN37> line 5.
Oct 10 18:31:00 ns01 postfix/smtpd[23849]: disconnect from localhost[127.0.0.1]
Oct 10 18:31:00 ns01 postfix/pipe[23839]: C53C120AA7: to=<admin@delcowebhosting.com>, relay=maildrop, delay=0.52, delays=0.04/0.01/0/0.47, dsn=2.0.0, status=sent (delivered via maildrop service)
Oct 10 18:31:00 ns01 postfix/qmgr[1639]: C53C120AA7: removed
Oct 10 18:31:00 ns01 postfix/smtpd[23856]: connect from unknown[127.0.0.1]
Oct 10 18:31:00 ns01 postfix/smtpd[23856]: 58E9A20A3F: client=unknown[127.0.0.1]
Oct 10 18:31:00 ns01 postfix/cleanup[23830]: 58E9A20A3F: message-id=<CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7 rEWkg@mail.gmail.com>
Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 58E9A20A3F: from=<>, size=3023, nrcpt=1 (queue active)
Oct 10 22:31:00 ns01 postfix/smtpd[23856]: disconnect from unknown[127.0.0.1]
Oct 10 18:31:00 ns01 amavis[1435]: (01435-02) Passed CLEAN, MYNETS LOCAL [127.0.0.1] [74.125.82.51] <> -> <support@ns01.delcowebhosting.com>, Message-ID: <CADzCQvGEZnOiyVx1wdYoziPW6f463R2MU_FT7EAZyj9V7rEW kg@mail.gmail.com>, mail_id: bQC6J9WLe1mT, Hits: -0.689, size: 2528, queued_as: 58E9A20A3F, 169 ms
Oct 10 18:31:00 ns01 postfix/smtp[23831]: 1FE8F20AA9: to=<support@ns01.delcowebhosting.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.3, delays=0.13/0/0/0.17, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=01435-02, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 58E9A20A3F)
Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 1FE8F20AA9: removed
Oct 10 18:31:00 ns01 postfix/local[23857]: 58E9A20A3F: to=<support@ns01.delcowebhosting.com>, relay=local, delay=0.09, delays=0.04/0.01/0/0.04, dsn=2.0.0, status=sent (delivered to mailbox)
Oct 10 18:31:00 ns01 postfix/qmgr[1639]: 58E9A20A3F: removed
Oct 10 18:31:29 ns01 postfix/smtpd[23800]: disconnect from mail-ww0-f51.google.com[74.125.82.51]


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