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helfrez 17th May 2006 17:36

Strange Salutatory Email
Strange thing happened on a new account addition. This is the first account I added after configuring the email. Configuration is as follows.
Hi %%%FIRST_NAME%%%,

Your account at Example Company has been successfully created. Details for accessing your control panel and future web home are as follows:

Client: %%%FIRST_NAME%%% %%%LAST_NAME%%%
Company: %%%COMPANY%%%

Control Panel Access: %%%CP%%%
Username: %%%USER%%%
Password: %%%PASSWORD%%%

Please be sure to change your password to something appropriate and secure. For help using the control panel, please reference the user manual located at %%%MANUAL%%%. Please direct all other questions and concerns to

However the client received a email they forwared me that had the corrected subject but the contents of the email looks like a encryption key of sorts.

Subject: Account details for (Client) at (Company)

SGVsbG8gS2VubiBXaWdnaW5zLAoKVGhhbmsgeW91IGZvciByZW dpc3RlcmluZyBhdCBUaGUg

b2xvZ3kgRm91bmRhdGlvbi4gWW91ciBhY2NvdW50IGlzIGNyZW F0ZWQgYW5kIG11c3QgYmUg


Y2sgb24gdGhlIGZvbGxvd2luZyBsaW5rIG9yIGNvcHktcGFzdG UgaXQgaW4geW91ciBicm93

OgpodHRwOi8vbGlub2xvZ3kuY29tL2luZGV4LnBocD9vcHRpb2 49Y29tX3JlZ2lzdHJhdGlv


CkFmdGVyIGFjdGl2YXRpb24geW91IG1heSBsb2dpbiB0byBodH RwOi8vbGlub2xvZ3kuY29t

aW5nIHRoZSBmb2xsb3dpbmcgdXNlcm5hbWUgYW5kIHBhc3N3b3 JkOgoKVXNlcm5hbWUgLSBr


I also saw a similar issue with a email sent from Ihola mail where just the header came across in the email with no contents, but the problem seems to be isolated to that web client. Is there a config I missed somewhere, except for this the server is performing spectacular..much better that the previous "paid" control panel I had before I reloaded the server.

falko 17th May 2006 22:16

Are there any errors in your mail log?

helfrez 17th May 2006 23:08

No errors
No errors, it may have just been a fluke with the clients email software, I have tried it several times with test accounts with no errors. However testing to gmail I am seeing header info in the email.

X-Mailer: PHP4

X-Priority: 3

MIME-Version: 1.0

Content-Type: text/plain

Message-Id: <20060517200246.44B9D84C609@mars>
Date: Wed, 17 May 2006 16:02:46 -0400 (EDT)

again just looks to me something strange with the client side, because I can change the password and send the email to a myself and check it with roundcube and everything looks fine. Ill keep an eye out for more concrete data that may point to a problem.

Is it possible to resend a salutatory email? Thanks for the quick response and most excellent software setup.

falko 18th May 2006 21:44


Originally Posted by helfrez
Is it possible to resend a salutatory email?

Yes, simply by changing the password. :)

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