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redeprotegida 20th October 2009 17:07

Ajax request was not successful.
Hello, im running isp config on a mail server, it was ok... i never had problems..
i have about 300 emails acconts added by ispconfig..

it worked very welll since i installed it, about 7 months ago.

Last week i connected to the web inteface to add a new email account...
some functions are not working and giving this error: Ajax request was not successful.

but the mail accounts was working well so i ignored the problem, added the accounts and closed the web interface.

Today i connected on web interface as admin but all sections are not working and giving this error..
i did some tests like adding a new admin & logging with it... but the login works but all places give this error and not show nothing to edit, like mail accounts, dns entries and domains.

I dont know if it is a bug or not, but i saw a lot of people asking about this problem on forums, can someone pleas check it?

If it is really a bug please tell me then i open a case on bugtraq.


Diego Thomas

till 20th October 2009 17:11

Very unlikely that its a bug if it worked before, must be a configuration problem or resources probem on your system. Please check the apache error log.

redeprotegida 20th October 2009 20:24


The problem was that the other guy that work here created an Alias /mail to another folder on my apache, it was conflicting with the ./mail/. folers of ispconfig.

So.. if someone have this problem too check:

1 - misconfigured vhosts
2 - misconfigured alias


mike_p 21st May 2010 10:10

I suddenly had the Ajax problem!

Thanks to redeprotegida I managed to solve it immediatley!

My mistake was to make an alias for /mail within the apache configuration that pointed to my roundcube installation.

Doug G 22nd May 2010 06:05

My laptop loses it's wifi when it's power saver kicks in, and I see this message when logged in to ispconfig3 and the network connection has dropped.

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