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-   -   Cancellation instructions do not work (http://www.howtoforge.com/forums/showthread.php?t=38365)

rnmixon 20th August 2009 21:36

Cancellation instructions do not work
 
Hello, after a couple of months I need to cancel my subscription, but am having difficulty doing so.

The instructions at http://www.howtoforge.com/subscription do not match up with the way that PayPal pages currently look. That's understandable, things change.

But when I login to my PayPal account and find the payment from "projektfarm GmbH" it does not show up as a subscription, but as a regular payment with currency conversion from Euros to Dollars (I'm in the US obviously).

How do we cancel now?

Thank you - Richard

till 20th August 2009 21:46

You have to select the timespan in the paypal history were you ordered the initial subscription, then you will get the subscription item in the list.


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