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-   -   Can not delete Reseller in ISP Manager (http://www.howtoforge.com/forums/showthread.php?t=37054)

X-admin 27th June 2009 10:40

Can not delete Reseller in ISP Manager
 
Hi all!
i cann't delete reseller which i have just created, the output is:
The reseller was not deleted.

The reseller can only be deleted if all sites and customers of the reseller have been deleted. Also make sure that the waste-paper basket of the reseller is empty

i deleted all client+site of this reseller, after that, i get in recyclebin, choose: Empty recycle bin with
Note: Items remaining in recycle bin after emptying are currently in update state. Please try to delete them later

later, i retry and the notice is : The system is currently updating the configuration files

Next day, i login ISPConfig system, and try to delete reseller but can not. All the config section of sites in Vhosts_ispconfig.conf stiil there

Please help me! Is Reseller information is saved in ispconfig database

till 27th June 2009 11:22

Take a look at the /home/admispconfig/ispconfig/ispconfig.log for errors.

X-admin 27th June 2009 19:24

Hi Till!

I have some info in ispconfig.log but it seems unvaluable:

Quote:

INFO - /root/ispconfig/scripts/shell/ftp_logs.php, Line 135: rm -f /var/log/xferlog.27-06-09_23-59-01
DEBUG - <b>The reseller was not deleted.</b><br>&nbsp;<br>The reseller can only be deleted if all sites and customers of the reseller have been deleted. Also make sure that the waste-paper basket of the reseller is empty.<br><br><br> <a href='../../isp_manager/frame_start.php?'>Next &gt;&gt;</a>
=> INFO - Signalfile Set: empty trash
=> INFO - /root/ispconfig/scripts/lib/classes/ispconfig_postfix.lib.php, Line 137: cp -fr /etc/postfix/local-host-names /etc/postfix/local-host-names~
=> INFO - /root/ispconfig/scripts/lib/classes/ispconfig_postfix.lib.php, Line 284: cp -fr /etc/postfix/virtusertable /etc/postfix/virtusertable~
=> INFO - /root/ispconfig/scripts/lib/classes/ispconfig_postfix.lib.php, Line 289: postmap hash:/etc/postfix/virtusertable
=> INFO - /root/ispconfig/scripts/lib/config.lib.php, Line 1268: cp -fr /etc/httpd/conf/vhosts/Vhosts_ispconfig.conf /etc/httpd/conf/vhosts/Vhosts_ispconfig.conf~
=> INFO - /root/ispconfig/scripts/lib/config.lib.php, Line 2119: cp -fr /etc/proftpd_ispconfig.conf /etc/proftpd_ispconfig.conf~
But, when i creat new reseller, incrediblely, i can remove this new reseller. Check ispconfig.log file has nothing any else. These old reseller still cann't be removed. I guess they have some problems.

till 28th June 2009 11:03

Please run:

/etc/init.d/ispconfig_server restart

and then check the recycle bin a few minutes later.


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