ISPC3 Inbound Email Issue
 

I am receiving the following bounce message when someone tries to send email to my ISPC3 server (Ubuntu 8.10):

<user@somedomain.org>: user unknown. Command output: ERR: authdaemon: s_connect() failed: Permission denied Invalid user specified.

The strange thing is that it did appear to be working yesterday during initial testing!

The user DOES exist (checked spelling, etc). Tried doing a Google search (as well as this forum) and can't seem to find anything relevant.

Thanks,
Scott

On first sight, it looks to me like you messed up the mySQL username (or perhaps password) for the Courier-mysql authdaemon..

Paul

HowTo question
 

What would be the best way to fix this issue?

I have looked at several of the conf files, and it shows the sasl user to be ispconfig and the password is encrypted.

This is from the mail.info log file:

Apr 29 11:25:20 webhost1 postfix/pipe[10207]: 4C4FC13004CB: to=<postmaster@renshawauto.org>, relay=maildrop, delay=0.05, delays=0.01/0.01/0/0.03, dsn=5.1.1, status=bounced (user unknown. Command output: ERR: authdaemon: s_connect() failed: Permission denied Invalid user specified. )

Inside the control panel, under the 'Monitor' area, I've noticed the following:

ISPC Cron-Log: /bin/sh: /usr/local/ispconfig/server/scripts/run-getmail.sh: Permission denied
(This is repeated over and over again.)

Not sure if this has anything to do with the authdaemon error above, but thought I would mention it.

Also, I deleted the above email account, then re-added it. Same result. All accounts send email just fine. Seems to be a receiving issue only.

Thanks!

Which exact ISPConfig version do you have installed?

Version
 

The login screen shows: ISPConfig 3.0.1

What's in /etc/postfix/master.cf?

Per your request, and thank you:

#
# Postfix master process configuration file. For details on the format
# of the file, see the master(5) manual page (command: "man 5 master").
#
# Do not forget to execute "postfix reload" after editing this file.
#
# ================================================== ========================
# service type private unpriv chroot wakeup maxproc command + args
# (yes) (yes) (yes) (never) (100)
# ================================================== ========================
smtp inet n - - - - smtpd
#submission inet n - - - - smtpd
# -o smtpd_tls_security_level=encrypt
# -o smtpd_sasl_auth_enable=yes
# -o smtpd_client_restrictions=permit_sasl_authenticate d,reject
# -o milter_macro_daemon_name=ORIGINATING
#smtps inet n - - - - smtpd
# -o smtpd_tls_wrappermode=yes
# -o smtpd_sasl_auth_enable=yes
# -o smtpd_client_restrictions=permit_sasl_authenticate d,reject
# -o milter_macro_daemon_name=ORIGINATING
#628 inet n - - - - qmqpd
pickup fifo n - - 60 1 pickup
cleanup unix n - - - 0 cleanup
qmgr fifo n - n 300 1 qmgr
#qmgr fifo n - - 300 1 oqmgr
tlsmgr unix - - - 1000? 1 tlsmgr
rewrite unix - - - - - trivial-rewrite
bounce unix - - - - 0 bounce
defer unix - - - - 0 bounce
trace unix - - - - 0 bounce
verify unix - - - - 1 verify
flush unix n - - 1000? 0 flush
proxymap unix - - n - - proxymap
proxywrite unix - - n - 1 proxymap
smtp unix - - - - - smtp
# When relaying mail as backup MX, disable fallback_relay to avoid MX loops
relay unix - - - - - smtp
-o smtp_fallback_relay=
# -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq unix n - - - - showq
error unix - - - - - error
retry unix - - - - - error
discard unix - - - - - discard
local unix - n n - - local
virtual unix - n n - - virtual
lmtp unix - - - - - lmtp
anvil unix - - - - 1 anvil
scache unix - - - - 1 scache
#
# ================================================== ==================
# Interfaces to non-Postfix software. Be sure to examine the manual
# pages of the non-Postfix software to find out what options it wants.
#
# Many of the following services use the Postfix pipe(8) delivery
# agent. See the pipe(8) man page for information about ${recipient}
# and other message envelope options.
# ================================================== ==================
#
# maildrop. See the Postfix MAILDROP_README file for details.
# Also specify in main.cf: maildrop_destination_recipient_limit=1
#
maildrop unix - n n - - pipe
flags=R user=vmail argv=/usr/bin/maildrop -d ${recipient} ${extension} ${recipient} ${user} ${nexthop} ${sender}
#
# See the Postfix UUCP_README file for configuration details.
#
uucp unix - n n - - pipe
flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
#
# Other external delivery methods.
#
ifmail unix - n n - - pipe
flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp unix - n n - - pipe
flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix - n n - 2 pipe
flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
mailman unix - n n - - pipe
flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
${nexthop} ${user}


amavis unix - - - - 2 smtp
-o smtp_data_done_timeout=1200
-o smtp_send_xforward_command=yes

127.0.0.1:10025 inet n - - - - smtpd
-o content_filter=
-o local_recipient_maps=
-o relay_recipient_maps=
-o smtpd_restriction_classes=
-o smtpd_client_restrictions=
-o smtpd_helo_restrictions=
-o smtpd_sender_restrictions=
-o smtpd_recipient_restrictions=permit_mynetworks,rej ect
-o mynetworks=127.0.0.0/8
-o strict_rfc821_envelopes=yes
-o receive_override_options=no_unknown_recipient_chec ks,no_header_body_checks
-o smtpd_bind_address=127.0.0.1

Please update to the latest ispconfig 3 version 3.0.1.1 and select that you want to reconfigure the services during update to fix this.

That seems to have done the trick regarding email. Thank you!

I did find one strange error. In the ISPC cron log, I am now getting this line:

Error: configuration file /etc/getmail/*.conf does not exist

I checked that directory and it is completely empty. Is this normal?

Thanks again for the help!

Yes, if you didn't configure any fetchmail accounts in ISPConfig - you can then ignore the error message.